More Info

General Info
Twin Cities Appliance has been chosen by the Whirlpool Corporation as the only Factory Certified Care Company in the State of Minnesota. We strive hard to maintain our standing with all of our InHome Service Providers (IHSP's) being factory trained on the latest products and procedures to get you the highest quality service possible. All staff members also are up to speed on product information as it comes out to start your service experience off on the right foot.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Payment method
discover, mastercard, amex, visa
Neighborhood
Minnetonka - Hopkins
Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
scottbenson

01/10/2011

Overall
awful, awful, awful

I have owned homes for 30 years and have had a number of repair service people out to work on appliances over the years. The service people at Twin Cities Appliances are not very good and have required multiple visits to repair appliances. At their last visit, the repair man caused a leak at the connection for the hot water line for the dishwasher when he pulled the dishwasher out. When I got home that night there was buckling of our hardwood floors and my son's walk-in closet below the dishwasher was soaking wet. We've started cleaning everything up and getting the damage repaired using a company that does this sort of thing. Tim, the owner of Twin Cities Appliances, says that the leak must have been there before and that his repairman never touched the site of the leak, although Dave, the repairman, admits to noticing a slow leak at the site before he left and did have to pull the dishwasher out and caused stress on the connection. I'm looking at about $20,000 of repair (only $2500 is my deductible). Tim and his insurance are denying they caused the problem. We'll see how this ends. Anyway avoid them at all costs, not only because of the leak I experienced, but because they are dishonest and just not very good.

Details

Phone: (952) 767-5700

Address: 620 13th Ave S, Hopkins, MN 55343

Website: https://twincitiesappliance.com

People Also Viewed