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General Info
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.

Regular Hours

Extra Phones

Phone: (808) 924-5010

Fax: (808) 924-5010

Fax Number: (808) 924-5010

Payment method
discover, master card, visa, amex, diners club, all major credit cards
Price Range
Royal Hawaiian Shopping Ctr
Take Out Restaurants, Restaurants, American Restaurants, Dessert Restaurants, Family Style Restaurants
Other Information

Parking: Garage

Wi-Fi: No

Bike Parking: Yes

Attire: Casual

Good For Groups: Yes

Good for Kids: Yes

Wheelchair Accessible: Yes

Take Out: Yes

Cuisines: Family Style, American, Take Out, Dessert

Alcohol: Full Bar

Takes Reservations: No

Outdoor Seating: Yes


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Dennis S.



Love this place, food exceptional, seating is close when it's just two. Ate at Waikiki real busy. Very noisy at night. I would return.

Nicole B.


Go for the cheesecake. Really...

Go for the cheesecake. Really, just go for the cheesecake and you'll be happy.

The wait can be ridiculous, like two hours on a busy night ridiculous, and if you're in Waikiki well there are plenty of other more attractive places to spend two hours than waiting outside on a bench holding a little buzzer thingy, and shaking little buzzer thingy when you start to panic and worry that maybe outta the whole bunch you got the "junk" one, and holding little buzzer thingy up to your ear to listen for a beep and saying incantations over little buzzer thingy, like "come on buzz already will ya? Please?!"

The food is o.k.. Kind of just a really long, long, long, long list of American style cuisine. You can get good sandwiches and salads and pasta dishes but I haven't ever had anything outstanding-- other than the cheesecake. =)

The environment is loud and busy but fun.

Weird but true... the beautiful marble floors seem a bit too slippery, ( I always forget to remind myself to "not" where heels there), 'cause I feel like I'm at risk of sliding in to home, and taking out a few frazzled waiters on the way, each time I take a trip to the ladies room.

Go for the fun environment/ night out in Waikiki and, of course... for the cheesecake. Which really, the cheesecake is to die for and is worth every second of the wait and mediocre service and the slippery floors if you have a die hard sweet tooth. You know, if you want you can actually just march right up to the glass case and order a slice of any cake to go and cop a squat on famous Waikiki Beach and enjoy the night, minus the buzzer thingy for company of course.



Provided by Citysearch - 
You can get this at home, and better

I suspect that the ridiculous waiting time for a table is mostly due to location, not quality. Food was terrible. Average service, above average prices.



Provided by Citysearch - 
Less than satisfactory

Expect a long wait to get seated, generally between 30 minutes and an hour. Even once you're seated, don't expect fast service. It would be impossible to have the entire dinner experience inside in less than 2 hours. Besides the scarce service, the food is only decent. And the portions are HUGE! Leftovers are to be expected though half of my party decided to leave them. Wasn't that great first time around...



Provided by Citysearch - 
Worst Service On Earth!

The service was horirble! The waiter avoided half of the table!! It took 15 minutes to get the waiter to take drink orders, another 15 to get the drinks. 20 minutes later we were able to place entree orders... I couldn't even get a refill on my water!! Dessert wasn't offered to half the table, boxes to go had to be asked for twice... the bill 20 minutes. It was overall terrible service and I wouldn't recommend it to my dog!



Provided by Citysearch - 
Worth the wait for thee greatest food and service on the planet!

Simply the best food in Hawaii and the greatest dining experience in the islands! Will return again and again.....Great service!!! The waits can be lengthy, but well worth it!