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Emergency Plumbing services 24/7 -Since 1935- Valuable Coupons Online!

Emergency Service 24/7 Licensed & Insured

General Info
Roto-Rooter has plumbing experts that can take on your problems-big or small. Whether it's complex plumbing emergencies, clogged drains, sewer line problems or toilet problems at your home or business, our plumbing professionals are standing by 24/7. No matter what the issue, our plumbers can fix it-and we're available nights and weekends. Contact our friendly representatives to find out why Roto-Rooter has been the trusted plumbing service provider since 1935.
Hours

Regular Hours

Extra Phones

Phone: (808) 847-2501

Services/Products
|Garbage Disposer Repair|Bathroom Plumbing Solutions|Line and leak detection|Kitchen plumbing jobs|Sink plumbing|Water Heaters|Sump Pumps|Residential Plumbing|Commercial Plumbing|Pipe Bursting|Complete Plumbing Repair|Pipe Relining|Video Camera Pipe Inspections|Trenchless Sewer Line Repair and Replacement|Faucet Replacement|24-Hour Plumbing Service|toilet repair / replacement|backflow certification and repairs|water supply line replacement / repair|dishwashers and ice maker water lines. Emergency service is our specialty.
Brands
Roto-Rooter Sugar Digestant, Roto-Rooter Pipe Shield, Roto-Rooter Root Destroyer
Payment method
financing available
Neighborhood
Kalihi - Palama
Other Email

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Categories
Plumbing-Drain & Sewer Cleaning, Plumbers, Plumbing, Drains & Sewer Consultants, Water Damage Restoration, Grease Traps, Sewer Cleaners & Repairers, Water Heaters, Water Heater Repair, Sewer Contractors, Fire & Water Damage Restoration, Septic Tank & System Cleaning, Plumbing Contractors-Commercial & Industrial, Heating Contractors & Specialties, Building Contractors-Commercial & Industrial, Water Damage Emergency Service, Building Contractors
Other Information

Services: Drain cleaning, Plumbing, Wells, Drain pipes, Sewer cleaning, Septic tank, Plastering

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Reviews

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Andrew R.

08/10/2018

Overall
Expertise
Professionalism
Promptness

I had a complicated commercial plumbing issue and Watson, James and Zach all came and worked hard to clear the issue for us. They worked hard to get the job done and get us back into business.

Ronni T.

08/24/2017

Overall
Expertise
Professionalism
Promptness

We're living out-of-state right now and our tenants called to say there was a back-up in the sewer. This happened before and I had paid $1200 to another company to get the sewer rodded and jetted with a 3 yr warranty. However, it happened a few more times and they said they wouldn't honor the warranty because our tenants were abusing the sewer system. Now, it was about 5pm on Sat. We saw that Roto-Rooter promised the same rates for late night and weekend calls. They quoted us $400. Nick arrived in a couple of hours. He worked on the sewer and then realized how tough a job it was, and would have to charge hourly, but he kept us informed through texts and calls all along the way. Finally, after a couple hours he hit a back-up in the C&C sewer system, and that is why it kept getting clogged. Hello company I paid $1200!! Where was that info?? I was a little panicked because I had no idea who to call, neither did he. I figured I'd have some research to do. However, after about half an hour, he called back and said he had made some calls to friends and found an emergency number for the City. He got them to our house in about an hour or two and they cleared the blockage. He actually stayed in touch with them and let me know when they had finished the job. He called/texted two more times over the next couple days to make sure the back-up was cleared and didn't affect the plumbing in the house. THAT IS CUSTOMER SERVICE!! I offered to tip him through Paypal and he refused and said he was just doing his job! What?! Integrity too?? This guy is a SUPERSTAR!! His bosses need to give him a FAT raise! Roto-Rooter has a customer for life! Ask for NIck everyone! He goes the extra mile and on top of that, he's so courteous!

Joe L.

07/31/2017

Overall
Expertise
Professionalism
Promptness

Had an Issue in Laie on The Point, I called Roto Rooter and everything was resolved promptly and professionally, I will use them again if needed. These guys care and do an awesome job!
Thank you Joe from Laie on the point.

Yvonne C.

07/19/2017

Overall
Expertise
Professionalism
Promptness

I was very disappointed with the service received. Not only did the technicians damage my back wall, but they tried to say it was unforeseen, could not be prevented, and that I would have to pay for the labor to replace it. Also the cracked another piece and did not tell me, when I pointed it out, they said it was old old and could not be prevented. I was told that anything that was damaged would be replaced free of charge. They said I had to pay for labor only. I complained and the labor was removed and was promised that the additional part would be replaced without charge. Unfortunately, I needed to complain in order to have this done. In the end a one day or one and a half day job turnedmout to complete without satisfaction, 4 days later.

Jill F.

07/12/2017

Overall
Expertise
Professionalism
Promptness

Noa and Jake were terrific!!!
We had issues with rattling pipes. Noa was knowledgeable, honest and patient in explaining our options. They were quick to pick up parts and was done with the job within the time expected.

BTW, I called other local plumbers (Pipe Masters, Ogami Plumbing etc) but they STILL haven't called me back...it's been 2 days now.
Logging on to RR's website to schedule an appt for the following morning was so easy!! A lot better than waiting days for call backs from other plumbers!!

Prompt quick service, trustworthy repairmen, flat rate prices and warranties....I have no complaints about Roto Rooter.
Highly recommended

Alecia Y.

01/03/2015

Overall

Jan 2, 2015, I called for a service on my kitchen sink and was told a plumber will be out between 3 and seven. I made the call at about 1pm. I have been waiting for over 4 hour when I receive a call saying no one can come out until Monday. I find that to be unsatisfactory keeping a customer waiting that long and to be notified at the lst minute. No time to seek out another plumber. Not very professional.

chuongt

06/19/2012

Provided by Citysearch - 
Overall
Editorial review from Citysearch

Honolulu area. bath tub clogged. called them, they sent someone within 2 hrs. plumber (ashton) was cool, got the drain running in 20 min, explained what happened. very professional.

Brycek

05/14/2012

Provided by Citysearch - 
Overall
Roto-rooter plumbers 5/14/12

Had a plumbing emergency, all toilets in my Honolulu condo would not flush due to a backup in the pipes. Called roto-rooter plumbers and they came out within 45 minutes of my call. The plumber was extremely nice and knowledgeable, he explained all my options with the cost before hand. Ended up having to take a toilet out to unclog the pipe, service was extremely fast. Will use roto-rooter in the future.

kden

09/16/2011

Provided by Citysearch - 
Overall
Roto-Rooter Plumbers 9.15.2011

We needed to find our sewer line in the back yard but since our pipe bent in 2-3 places we couldn't get the snake through the bends. We called different plumbers and they did not have a solution for us. When we called Roto-Rooters and talked to Matthew, he was quite confident that he could find it. Matthew and his co-worker, Louis, showed up and quickly found a way to locate our line. They worked quickly and were both extremely courteous and professional. What I really liked was that they made sure their equipment didn't dirty anything up in our house and they cleaned up everything when they left. The pipe was found and they also made suggestions for our plumbing according to their observations. They were very helpful & knowledgeable and I would definitely refer them to others and request their services again.

vbutcher

07/13/2011

Provided by Citysearch - 
Overall
Fast and friendly Service

My experience in dealing with Roto-Rooter was very satisfying. I thank Matthew Smith for being so courteous and letting me know what needed to be done, so I wouldn't encounter anymore backups. I have been living in my rental home for 8 years, and the main plumbing has backed up about 3 times. Out of these times, not one person gave me recommendations on how to resolve this problem. Matt took a video which I thought that was very high tech, and I knew that he cared about my situation. I used Roto-Rooter's website to schedule my appointment at 10:00 am, and I received a call just at that time, that someone was on their way. Great service from a company that cares.

piku1

06/28/2011

Provided by Citysearch - 
Overall
Roro Rooter Service 6/14/11

Our toilet/washing machine line was clogged. My husband did everything he could (he usually fixes), but somehow he couldn't. We got this wonderful professional technician, JP. He found the way to fix it, and went for it. He not only fixed the problem completely, but cleaned the bathroom, and explained us how he did it. We paid extra $54 to check the pipe with his camera. Now we know our pipe is clean, and can't be happier.

lorit1

05/13/2011

Provided by Citysearch - 
Overall
Won't hire again

I contacted Roto-Rooter to replace a plastic laundry tub. He charged me $365 and I supplied the new tub. He was in done in 15 minutes and that included packing up his van. $365 for less than 15 minutes of work?! I feel taken advantage of and I won't hire them again.

jennygurl

05/12/2011

Provided by Citysearch - 
Overall
Roto-Rooter Plumbers 5/10/11

Mathew SMith was amazing

Our bathtub was full of hair, being that we have a lot of girls living here. So the plumber had to use so much force to get our hair out of there 50 ft down!! Very helpful, funny, and made the experience pleasent!

I would definetly reccomend, and use thier services over and over again!!! also a resonable price!!! and freee estimates!!! Best one here on Honolulu!!

surveyor96744

04/26/2011

Provided by Citysearch - 
Overall
Bernard was excellent

Our toilet was plugged. Bernard came and diagnosed the problem -- something in the tank broke off. We asked him to purchase a new toilet for us because I am disabled and can't make it over to Home Depot. So he bought the toilet and came back to install it. He did excellent work -- and was very neat and fast. We were very happy with such good service.

JenClark326

01/27/2010

Provided by Citysearch - 
Overall
Roto-Rooter Service

We had a clog in our kitchen sink that caused our washing machine to flood the floor (they empty into the same drain). We were scheduled for service between 8am-12pm, and JP was at our door by 8:30am. Not only did he diagnose the problem right away, but he fixed it so fast that I was able to still cook breakfast for my friends for football playoffs. Before he left he even gave us some helpful tips on how to prevent the problem in the future. I could not be happier with the service we received!

surfersteveo

08/31/2009

Provided by Citysearch - 
Overall
Roto-Rooter Service 8/31/09

Came within an hour of me calling, gave an accurate estimate, was polite & friendly, and the repair job was done correctly & quickly. Nice work!

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