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Business Description
First Hawaiian Bank was founded in 1858 and is Hawaii's largest bank. First Hawaiian is a full-service financial institution offering consumer and business banking services, online banking, deposits, loans, credit cards, mortgages, wealth management, trust, investment and insurance products. The bank has 62 branches in Hawaii, Guam and Saipan.
Hours

Regular Hours

Extra Phones

Phone: (808) 735-1682

Phone: (808) 735-5818

Phone: (808) 734-4628

Primary Phone: (808) 943-4570

Phone: (808) 943-4570

Brands
master card
Neighborhoods
Waialae - Kahala, Kaimuki
AKA

First Hawaiian Bank (Kaimuki Branch)

First Hawaiian Bank (Kahala Branch)

First Hawaiian Bank ATM

Categories
Commercial & Savings Banks, Banks, Loans, ATM Locations, Mortgages

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Reviews

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cosmic dreamer

03/14/2012

Provided by Citysearch - 
Overall
Terrible Service... Would not recommend!!!

Worst bank i have ever dealt with... Absolutely no communication... They tried to charge closing costs on a mortgage loan that was so high it was illegal.. Save yourself a lot of frustration....

ChynnaGirl

02/24/2011

Provided by Citysearch - 
Overall
Tellers have Poor Customer Skills

This branch is not my home branch but one afternoon I had to stop in and get some some things done. I just have to say that one teller (which escalated to two tellers, then three tellers) all got involved and each gave me their two cents of the situation. It was an error on the part of the bank and I just wanted to clear up some things, but it got real ugly and I even asked to speak with the manager, which was busy with another disgruntled customer so I didn't get anything resolved.
I just have to say that when a situation arises that you need a superior officer to help in this, do not get co-workers involved to give their two cents which didn't help any. This made personal information of mine shared among co-workers and it was a little uncomfortable after hearing it three times and out loud so everyone waiting in line could hear it. Very bad customer skills from this branch.

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