The shop staff is the worst ever!!!!!I just asked them today's late Japanese yen to U.S.A doller and U.S.A doller to Japanese yen. But i forget the late thats why I asked them it again jently,however the stuff asked me "why u want to know both of late?? Do you need it?? Why? Why?" with angry face and voice.And I answerd them "Just I want to know" But She keep asking "Why Why?? Do you Need it??Normaly you dont need to know both of them" I felt really really bad. And I told her "Why you ask me that?? I really feel bad...and It's not your buisness even I want to know bot...Isn't it?? anyway What's your name??" At the all the stuff said me "okay go away.and I'll call police officer if u keep staying"I really couldn't understand......I didn't shout,didn't say bad word.... Travelers want to exchange money with good late.It's normal I think.Why I cant ask the late them??If you don't want to be feel bad should't go to the Pacific Money Exchange
Very reliable courier service
The phone quote was friendly but I was quoted 52 cents a lb when the actual price was 56 cents a pound. Neither price mattered since I was charged a dimensional weight which was never mentioned over the phone. Of course the dimensional weight is more expensive but not that big of a deal.Then the delivery on Molokai. I'm on Oahu and my wife is in Molokai. The deliverer decides to call my cell which is an out of state area code and not the local number I listed on the order slip. I call the driver back two minutes later and there is no answer so I leave a message. I call him six more times over the course of 30 minutes and text the directions. (FYI Kamaka air has already delivered to my location twice on Molokai.) I finally call my wife and ask her to call from the house phone which has a Molokai number. Lo and behold the driver answers thes phone and tells my wife he's back in town but dropped the tires off at house up the block and lets her know "she can go get them". Mind you town is all of four miles away from my house. My wife drives up the block and discovers the tires are behind a fence. So my wife has to squeeze through a gate and then push the tires out through the slats. Mind you tires aren't the heaviest thing in the world but my wife is a small person and she shouldn't be lifting them in the first place when I've paid for that service. Not to mention Kamaka Airs Motto is "superior customer service"So I call the superior customer service on Oahu and get a nonchalant sorry. Here is the Molokai supervisor number. I call the Molokai supervisor and was informed that they've had these problems and the driver has a bad cell phone. Um okay, get a better cell phone for the driver and make sure the driver delivers to the right place. I also recommended a location on their order slip were the customer could list the directions and any special instructions. Things like please deliver my belonging to the right house and such.
We called LBC in this area before christmas and asked to pick up LBC box. The receptionist promised that they will pick it up on Thursday Dec. 27. between 1-3pm. But we waited until 5pm nobody came. We called them and they promised that they will pick it up again on Dec. 28, 2014 from 2pm to 230pm. Nobody came. The driver with telephone number 8084970418 don;t show up and he let us waited again til 6pm. Why the LBC hired this kind of contractor where in it will just let their business to have negative reviews because the services sucks. The driver doesnt have any motivation or respect to call and leave voice messages. As far as i know before a contractor leave the place, he knew already all the places he needs to go and one of that places is our place on the way on other places. I think most of the contractors are not doing their job right and they should not be in this kind of business for they are just creating a bad images of LBC. We hope that this experienced will not happen again. To this kind of contractors they must not have business here.