Honolulu, HI Auto Parts

A former employee named "AJ" promised to order parts but never did so, desoite taking a cash down payment. A few days after reporting his actions to a female manager "Sara", she confirmed it was never ordered and that she would invetigate and call me back. She lied and never did call. a few weeks later, I went down again to talk to her about the theft and, although she was in the store and was called to the front, she never came out from hiding in the back area. I asked a clerk to have her call me again and left two numbers, she never did so. I was forced to file a formal complaint with the Hawaii Office of Consumer Protection.

I went there on 08 November 2016 around 1845 right after work in my military uniform and was told that they cannot go outside to help customers when its dark and it'seems company policy. I was like I will respect that so I went to O'Reillys autoparts and they promptly provide me the service. But while they were helping me I saw 2 autozone employees outside helping 2 customers. So I went back in there and asked them why I was denied the same thing they were providing to others and they couldn't explain it. The only thing I could think of (and I hate to say it) is because I am black? I wish I could find another reason. But I know this, thank God that O'Reillys is right next door because Autozone will never a penny from me.