Venetian Aveda Salon & Spa
121 W Bridge St, Homestead, PA 15120
(412) 464-7200Add Hours
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I wish I could take away stars!! My friends nails were done terrible! And after paying, taking the polish off and having someone else refile them- They wanted to charge her to paint them!! For the same paint she Just paid for!! And the manager said "Oh, Well!!"
HORRIBLE CUSTOMER SERVICE AND TERRIBLE WORK!
02/28/2012Provided by Citysearch -
I have been a customer of the Venetian for more then a year now and will continue to be loyal to them as I have had nothing but great experiences there. I have had my hair cut, colored, and have had the Keratin Treatment as well. The salon is always getting the new products and the hairstylists are well educated on them and how they will work with my hair. My stylist is always recommending different styles that work well with me as well as my lifestyle. As the previous post, I usually go to Jen for all my needs and would recommend her to anyone trying out the salon.
02/16/2012Provided by Citysearch -
I have been going to the venetian for about a year or so now and I have never had a bad experience. The stylists are very good at working with me so I never have to wait too long to get an appointment. Most of the time I get my nails and hair done at the same time which is very nice. I have been seeing the same stylist since I started going there and get nothing but compliments on my hair (her name is Jen, I want to say she is the second chair back when you walk in) There is another stylist that is in front of her and her work looks very nice as well. When I go I usually get cut/color or cut/highlights. I'm not sure about any of the other stylists, but I know those 2 are good. As far as nails it's nothing stellar but it gets the job done and they look nice. A little over priced. I would recommend seeing Tammy, she is very nice and takes her time and does a nice job. I wasnt really impressed with any of the other techs I have seen, but I dont have a complaint either. In conclusion I would recommend giving it a try, but I would ask for Jen or Jess (for hair) and Tammy (for nails)
07/26/2011Provided by Citysearch -
I bought the mani & pedi package and was very dissappointed. The manicurist was rough and cut off all of my cuticles with the little snippers. The nail area was very unclean and had broken nail chips and scrapings all over the carpeting. My nails looked okay, but my hands felt very dry.
The massage chairs in the pedicure area were only in partial working order. My friend who was next to me sat in a completely inoperable massage chair. Throughout the whole time, the staff all constantly chatted to each other and we had to interrupt to say something like ""ow, you're hurting my foot"". It was not crowded when I went, yet they really rushed you through everything. This was not a pampering type of expericence and definitely not what you would expect from an Aveda salon. I will never go back.
06/01/2011Provided by Citysearch -
With all of the bad reviews I was afraid to come here but I had to be somewhere in the waterfront at a certain time and the venetian was my only option for a pink/ white solar fill -in. I got a technician named ""Tammy"" she took her time and was a perfectionist. I love to shop in the waterfront and now that I have found a nail technician there that I trust, I will be back! $45 p/w fill.
08/06/2010Provided by Citysearch -
i used to go to the venetian years ago and the service was great , then my stylist left and after 1 visit back , i also left and never returned . about a month ago a friend of mine told me about a new stylist that started working their and her experience was great . i met my friend and couldnt believe how great her color and cut looked . i booked with the same stylist and just loved her and my new doo . i knew i would go back . well to my surprise when i called for an appointment yesterday i was told that she no longer works their . they meaning the owner and management must be out of their minds not to seek her out and beg her to come back . i allowed them to talk me into another stylist and my head is a MESS . DO NOT go their , they do not know what they are doing , i was even told that one of the girls doing hair doesnt even have a license and most of their nail tecs dont either . how could i have been sooo dumb to let them talk me into another stylist i wouldnt go back if they paid me to . i contacted my friend and she couldnt stand to look at what this girl did to my hair . i wish i would have asked dinah for her phone number so i could have followed her to her new place of employment . my friend will never go back either . ladies you have been WARNED . DO NOT let these people near your hair or nails . if you are wondering if i complained , yes i did , the manager is an idiot and asked if id like to try another stylist , all i wanted to do was leave and never return . when speaking to the manager you could tell that she was clueless about the hair industry . this shop should not be allowed to service anyone wanting their hair done . DO NOT LET THESE PEOPLE NEAR YOU , dont get me wrong ive had my share of bad cuts and color but this by far has been the WORST . i had to go to another salon and have corrective color done because of the stupidity of the stylist at the venetian .
06/22/2010Provided by Citysearch -
I have been to the Venetian a few times to have my hair cut and highlighted. I go there because it's close and my hair always turned out okay. I went again for my routine maintenance and the stylist approached me with a firm hand shake and confidence. She offered me a drink and sat down face to face with me to talk about my color. She asked me did i have any concerns that need to be addressed and i told her that i wish my highlights weren't so light and that each time i get them done there seems to be another color in there. After explaining what she could do to fix the problem she began the process, then she took me over to another chair to start my hair cut where she listened to what i wanted and asked me what i would like to achieve in six months, none of the girls have ever asked did i have any problems or what i was trying to achieve they just cut what i already had. When it was all done she turned me to the mirror and it was like a different head of hair, it was beautiful exactly what i had been looking for along time ago. She knew just by taking the time to listen to me what i wanted, and the friendliness and customer service was exactly what i had been looking for. I would recommend Deanna to any one and now that i found her she is definalely my new stylist for all my hair problems. Thank you Deanna, my highlights and hair cut look great!
01/06/2010Provided by Citysearch -
I tried to love this salon, I really did. And in the beginning, it was okay. Seems like once Tony and some of the regular employees left, things changed. The last time I went in was with my 9 year old son for his haircut. Our appointment was at noon (which is when they open on Sundays, so we had the first appointment). We arrived at maybe 5 or 10 minutes til 12, and stood outside in freezing temps, waiting for someone to open the salon until about ten after. Then we waited until 12:30 for his haircut because the stylist (who was supposed to have opened the salon) had decided to come in late because of the weather. Um, I was there despite the weather. The owner sort of apologized, mostly made excuses, and never offered any kind of compensation for our time. And I'd been a regular customer. If this is how the regulars are treated, I'll be a regular elsewhere. Sorry.