Very bad customer service. Never have felt so disrespected. Was there with my family and I am an already paying customer and they were very unprofessional. One sales guy was "attending" us and jumping into another guys sale and flirting with another woman. Then we get charged for "customer service". They were laughing at us with the other new customers telling them that they do t charge if the customer is nice. Extremely unprofessional and disrespectful. And because my grandmother did not speak Spanish, they were talking bad of her right next to her. Horrible service.
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Wrong information was given to me from 3 different employees including the manager...charged twice !I went to the store around 5 times and always got the round around the last time they even hide from me ...not nice at all and I don't recommend no one to go this location..
Terrible management! The young girls they hire here are clueless about the work! They are completely knowledge-less and depend on the manager Diego every time they have an issue. Problem is Diego does not have time for every caller so he does not return calls nor tend to the customers. The girls are just wasting resources there. These high school girls need to be removed from this location. I am going back to metro pcs