Bourque D E & Sons Automotive Service
1280 Dwight St, Holyoke, MA 01040
Fax: (413) 539-6727
Specialties: Domestic, Trucks
Price Range : Below Average
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Over the last 10 years, I have brought many different cars in to D E Bourque and Sons, from a 12 year old Dodge to a modern Prius. They have never ever let me down! What a gift it is to have an auto mechanic you can trust! Dave and Chris are great, and Lise is always a pleasure to deal with!
They are competent, trustworthy, respectful, and very reasonable. I have recommended them to many of my friends. Here's just one reason why:
I recently took my Camry to Balise for service, and their tech actually caused a problem by failing to plug back an electrical control on my door. I mentioned this to Lise when I took the Camry in for an oil change. They popped the door panel off, and yes, it was just a plug the dealership's tech forgot to reattach. But when I went to pay, I was only charged for the oil change. When I insisted I pay something more for their time if nothing else, Dave just said it was nothing and smiled. What more can I say?
I have been going to the Bourque's for years. You are always treated courteously, and with respect. Quality personalized service is very hard to find, but you will get it here. Repairing today's overengineered vehicles is a very tough job, but they are good. Going to a dealer you get lost in the shuffle, and anything can happen there. I would recommend The bourque's to anyone.
The owner Dave is very kind. My car was fixed quickly but was not fixed using acdelco parts as I was led to believe by the owner and the sign out front. I also would like to point out the fact that they are very over priced as I found out after the fact. Seem to fix what is wrong quickly but using inferior parts at a premium price. If in need of service again in this area would go elsewhere likely a dealer. If Im going to pay at least ill get factory parts.