380 N Park Rd, Hollywood, FL 33021
Big Louie's Pizza
Big Louies Pizzeria Restaurant
Big Louies Pizzeria
Cuisines: Italian, European, Continental, Pizza
Price Range : Average
02/26/2012Provided by Citysearch -
Hello tried to order from the park road store today and it seems they do NOT honor the coupons available on the web I cannot find anyhere that the coupons are only for a particular store, So what should have cost $13.99 is about 5.00 more. Does anyone in this company know what deceptive advertiseing is.
I find that this is NOT something new and the person taking the order say this is how it has been! So sad I really did like your Pizza but your sense of honor is somewhat tainted
01/11/2008Provided by Citysearch -
The best food! and great locations! They are really nice in there and if you keep going they remember who you are. The food is awesome, the pizza is great! Very good prices and huge portions, plus salad and garlic rolls. even with take out and delivery. and they are very good with delivery.
WE went to this pizzeria located in Hollywood Florida last week. The service was horrible! Please dont give them any business, they do not care about their customers, they only care about their financial woes. The cook would yell out the answers to our faces, whenever we would ask the cashier a question. The waiter would not give us service, and we had to request utensils, drinks, extra sauce after we received the foods. We did not get our utensils until fifteen minutes after food arrived, and the utensils were plastic (other customers had metal utensils). The other waiter gave us metal utensils, after we requested him to get them for us. Our waiter was scarce. Also, We were quoted .99 for extra sauce from both waiter, and cook (speaking over waiters voice). The large bowl of spaghetti had two tablespoons of sauce over top of it. The sauce looked like water that was colored red (this is why I requested more sauce, since we originally did not get any). The cook nor the waiter would not understand that we did not get much sauce, and made us pay for it. The quote was .99 for extra sauce, and when we received the bill, it was listed as $2.00. We consulted the manager, who claimed to be the 'owner' of this restaurant, and she started 'screaming' that the price is listed as $2.00 in the menu, even though I informed her that the waiter did not give us a menu, but verbally quoted the price of .99. She made us pay the $2.00 price anyhow. Please understand, we were very pleasant customers, and did not create the reason for her screaming behaviour. It is not my practice to engage in screaming battles, because they can escalate to dangerous situations. I like to keep in control of my feelings, and insisted she do the same. I requested for her not to scream at me, and understand my problem. She would not help me, so I just stood there, and couldnt help but notice, that her words were inaudible (sometimes did not make sense). I wondered if she was taking her days aggressions out on my family and myself, since it became obvious who the main problem was with the staff treating us previously horrible. In other words, it became obvious that she and her staff were harrassing us. My son, who gives her alot of his business, since he works nearby, overheard her horrible treatment of me, and came to help me. He was so angry, and nicely informed her, 'You will NEVER see myself NOR any of my business associates in your restaurant again! She clapped her hands, making these ugly facial gestures, and snapped 'good riddance'and 'WE DONT CARE!'. My son and associates have given her over $300.00 in the last month. She obviously doesnt appreciate it! What kind of owner is this? She must be stupid, since she lost business. Where did she learn her business skills from? We were so pleasant, and could not understand this hostile behaviour from herself and her staff. My son was showing off her restaurant to us (his family). She knew we were his parents, and honestly, if she would have been more understandable, and explained about the $2.00 versus .99 cost of extra sauce, we would have overlooked it. We place alot of value on good customer service regarding restaurants, since we dine out alot, and like to have a peaceful and enjoyable time while eating dinner. We also take our friends out to dinner alot, and the attutude really is important to us. We would have overlooked the extra dollar, since one lost dollar is nothing compared to gaining a good place to take friends and have dinner at (which this place is definitely not!). This is why I say she is a VERY STUPID owner! Taking her aggressions out on very nice people (us).
12/30/2007Provided by Citysearch -
Hollywood location, Big Louis Pizzeria;
Tonight, we went to this pizzeria, and the service, and staff attitude was horrible. It was a horrible experience. After we recieved our food, the first waiter, slapped his hands at his side, and stormed off (for some odd reason). The second waiter, who actually gave little service, did not bring us silverware for fifteen minutes after our food arrived. The food is not REAL Italian either! Florida people do not know real italian, like new york people do. The sauce is canned sauce, and the dough is brought in from a factory. Real italian food is cooked many days using fresh squeezed tomatoes, which is slowly stewed with fresh garlic and spices, for may hours. The dough is raised the night before, and spread out the day of making pizza. The dough at this restaurant is like card board with slop splatted on top of it. Then they put a scanty bit of cheese on top. The edges of the dough are not completely covered, the pie is mostly in the middle. This indicates to me that the restaurant doesnt care about its customers, because they want to skimp on the foods in order to save money.
HORRIBLE attitude, and service, and taste of foods! Everything is horrible about this place. The manager screams at her customers, and has real strict rules. The rules only apply to helping the restaurant financially, and does not contribute to the customers (service). The staff is allowed to treat customers in any way they want, and if you have any complaints the woman owner will not back you up, she will side with her staff, and scream and become ignorant and ugly with you instead. She doesnt care, and is stupid due this reason!