I bought a queen size bed from them with leather backboard and slats instead of a box spring. Delivered everything except the slats.Was told would get the slats the next day. Next day they called and said they only had King Slats, no queen and would deliver on Monday. Monday called them with no call back, they never showed up. Called Driver Tuesday and he said he would come Wed with the slats. Called Wed and no return call, and he never showed up. Called main office Thursday, to be cut off shortly and told they would call me back in 15 minutes. Never called back.
1401 E Hallandale Beach BlvdHallandale Beach, FL 33009
From Business: Mattress Firm has been tirelessly serving the Hallandale Beach community since 2015, where we’ve always been all about delivering the best brands, including Beaut…
27. Relax The Back
20533 Biscayne Blvd Ste 6Miami, FL 33180
From Business: Relax The Back is the nation’s largest specialty retailer of products that relieve and prevent back and neck pain. Our Aventura back store offers more than 300 it…
We got a great deal on a beautiful brand new Serta adjustable memory foam bed and we couldn't be happier! Excellent service and awesome product! Im so happy I didn't pay any attention to those negative reviews!
I have had a horrible time looking for a new mattress when my hairdresser told me her daughter, Alexandra worked at an outlet on Johnson Street, just East of 441. After hitting up Rooms2Go and Sears with their Labor Day flyers, I wasn't seeing anything decent that didn't cost more than my car, so I took my boyfriend and we checked out 1/2 Price Mattress. Alexandra was super nice, and we spent about an hour in the showroom, rolling around, pressure free. We decided on a Simmons ReCharge Plush Queen Set for $550 (same bed on Macy's website said $1170 plus delivery!). We followed Carlos from the showroom to their warehouse and were home within the hour and I cannot believe how much better my back feels sleeping on a real mattress. I gotta remember to give Doina a huge tip on my next visit for sending me there, I saved over $600!!!
I bought my first mattress there in 2004 and it was great! My mattress was very well priced, delivered well and I still love it! I was so pleased I sent multiple people over there in the past few years. So when I moved to a new city, I actually went there to buy 2 new king size mattresses to take with me. There must be a change in management cause my experience was horrible. When you go to the "showroom", they show you showroom quality mattresses at a fair price. When you get to the warehouse to pick up the mattress (Its a good drive away from the showroom, don't let them convince you it's down the street), you can see that the reason they get them is cause the retailers don't want them. The mattresses are filthy, ripped, have water damage, etc. Still I trusted them cause I was a previous customer, and I loaded them both into the truck and drove all the way to Texas to realize that they gave me the wrong mattress! 1 was extra plush pillowtop (which I wanted) and the other is super firm! I called the store manager almost 10 times in the last 4 months and have never received a call back. I tried selling it but no one wants to buy it cause of the dirty stains on it! I can't believe that they would treat a customer like this. And remember no warranties!Beware! I will never go back to this store or recommend it to anyone ever again. Spend the extra few bucks and go to mattress firm. I bought a mattress from them and when it was being delivered, it rained and the mattress got wet (through the plastic). I called them and I had a brand new mattress the very next day! Quality and customer service is worth the extra few bucks!
AWFUL! DO NOT GO HERE THEY CANNOT BE TRUSTED!We went to the store & picked out a mattress. The girl that works there was very convincing. She told us it would arrive the next day between 8am & 1pm. It finally arrived at 4pm. After we layed on it for a while we realized it was softer than what we wanted. We looked at the tag any it was the WRONG bed. We called the store, and they said they would bring the right bed in two days. They said it would arrive between 10a-2pm in a couple days. It came at 5pm (go figure). This bed was also the WRONG BED. So now we go back and check the tag on the bed we chose and take pictures. All the time the girl working there place blame on the delivery guys. Meanwhile we looked at the receipt with the manager and it was written wrong from the beginning. So now we are on waiting for the 3rd bed. It arrives with holes in it and deep sagging spots in it. Again we have to go back to the store. They offer us any mattress we want for the inconvenience. We find one we like and they tell us we should have it in a few days. We waited a week for the new mattress to come. This too is not the one we chose at the store. This establishment is full of people who will LIE to you and do ANYTHING TO GET OVER ON YOU. The owner we spoke to is RUDE and YELLS when you try to tell him what is wrong. He even had the nerve to say he "wanted us to buy more mattresses from him". You will find better deals else ware, DO NOT BOTHER GOING HERE UNLESS YOU ARE GIVING THE MATTRESS TO SOMEONE YOU DON'T LIKE. God help anyone who doesn't do their research on this place. We didn't. BIG MISTAKE. We got a GROUPON for this place and it was the worst Groupon we have ever spent our money on.
DON'T BUY HERE THEY SELL USE MATTRESSHi people don’t buy here they sell USE mattress did I say USE yes USEI bought a mattress here a month ago let me tell you what a horrible experience I had with this people after I bought the mattress and waited to be deliver for two days finally I get the mattress deliver to find out they send me the wrong mattress two more days for another mattress just to find out that the mattress says in red letter all over the side of it NO WARRANTY AS IS the mattress was dirty and also had a hole on it so I call and ask why there is no warranty on a brand new bed and why is it dirty and with a hold the sales person say the provide the warranty them self because this are returns and refurbish from other stores, so I returned the mattress my self because they did not wanted to pick it up they also did not want to return my money I had to put it to disputed trough my bank it took almost a month to get the money back. If you don’t know what returns and refurbish means it means this where use mattress by other people you don’t who this people are or what they did in that mattress wile they had it that is just plain nasty do you self a favor don’t buy at this place is you care about you and your family
This by far is the worst experience I've had in buying a mattress. I bought a voucher for $50 to receive $200 off the purchase of a mattress. The voucher also stated I could use it in-store or online on there website. When I couldn't purchase it via the website I was told that was an error on the voucher but they allowed me to buy the mattress at the website price since that issue was on there end. So I placed my order for the Full Size Plush Pillowtop Beautyrest Mattress on 1/5/13 with their salesperson and I am now receiving the mattress today 2/2/13, the WRONG mattress at that. The sales rep told me about a week after placing my order that the voucher was only good for Queen or King size mattresses but he'd go through with the purchase if I paid an additional $50 on top of the $50 I paid for the voucher and the $21.54 I paid in stor when I placed the order, which I did. Fast forward to today when it's time to pick up the mattress almost a month later after weeks of them telling me they had to order it or there's no one at the warehouse and they'd call me back,which they never did. I had to call them everytime. Now for me to pick it up I am being told that I have to take a Plush Full Size mattress instead of what I was told I paid for and order which was a Plush Pillowtop Mattress. I was told by the owner that I have to take it or get a refund because he's not in the business of losing money and he should have been told about the arrangements the sales rep made, mind you my receipt says Full Size Plush Pillowtop Mattress . I didn't know I was suppose to search for the owner when a sales rep makes a sale/deal with a customer, I didn't think that was part of my job. He was very loud, obnoxious, and a real jerk over the phone. Personally I will NEVER make a purchase and will NEVER RECOMMEND them to anyone I know. The only person there who knows what customer service is there is Carlo.
Halfprice mattress has been in south florida for 9 years now member of the BBB for one year.They carry great name brand beds like simmons, world class, vera wangs by serta, sealy, sterns and foster at about 70% off of retail.