Hollywood Kia,The No Pressure,Friendly Car Buying Experience I stopped in to see what the Kia Optima's looked like, was walking around looking, meet up with Alex Phylactou ,right away I told him I wasn just there to look around see what the Kia optima was all about , He was very friendly and approachable without feeling he would be waiting to pounce at any hint of my buying, he answered all my questions, allowed me the freedom to feel like I wasn't going to be pressured, after I looked around I told him what i liked and would he see what it would take to lease a peticular car, He had me feel out a credit app, and I left, he called me back said thec ar I was interested in was sold, but he was searching for another, called me back about a week later, and I made an appointment to see him, when I arrived I looked at the cars again, but was surprised at the small difference betwen the Optima lease and the Cradenza lease, so I got the Cardenza instead after some fun haggling and they worked hard to get me where I felt comfortable, all the while I never felt pressured to buy now, when I said I would sleep on it , they didn't mind, but at tha point I decided to go for it, and I was out the door in about 30 minutes with my new Cradenza. I gotta say Alex was friendly, warm, and very professional and never carsalemen cheesey with me from the beginning to the end, so I was delighted to get my price and get the deal done with Alex, truly an asset to the Hollywood Kia group. Harvey G.
The Best Sales man I have ever came in contact with My name is Kevin Lopez, I came into Hollywood Kia because I wanted a new car. Randy F. made me feel at home, he broke down every statistic about the car and had the best knowledge about any car on the lot used and new. I felt comfortable speaking with someone that knew what they were talking about. I ended up not qualifying for the Optima that I wanted but Randy F. made sure that I went home happy, he made sure that I left with a car I could smile about. He made sure that he could get me into the payments that I needed without putting money down, and he fought with the banks to make sure I was satisfied. We searched every car on lot even in the rain, he said he wanted to do his best to give back because at one time in his life he has been there. My wife was comfortable and satisfied, Randy Flores got me into a 2011 Ford Fusion with 40,000 miles for a low price and my target payment, with no money down and just my car as a down payment. Randy is the type of salesman you want. As an Army Veteran I salute him for making this difficult process easy. He took about 1hr and the staff was pleasant and respectful. Without Randy, I would have been stuck. Thank you Randy Flores for giving back and being a true salesman for the people.
You will never find someone else who can get the job done so quickly, inexpensively, and with no bull or run-arounds. I have taken my two cars (one muscle car with performance aftermarket parts), and my three and a half year old Jag to SuperDaves on a couple of occasions for some work. Dave was able to locate parts that even the dealers said they couldn't get. Not only did he find them, he had them shipped to his shop within 48 hours. Once in his possession, the work was completed that day. Thatsshow he is. I've never met an auto mechanic who actually gets excited and intrugued the more complex or mysterious an issue appears to be. He is a wiz at troubleshooting. Daves approach is no nonsense. He has always been straight up with his assessments letting me know how much the parts/work will be before proceeding with any of the work. I imagine some people might not be used to his straight forward approach, but its refreshing and time saving. I only wish dealerships could be the same way.... but I won't hold my breath on that one! He always has the best Prices.... and is fast. I use his shop for basic oil changes to more complicated issues that most dealsership don't even want to touch. 5 Stars to Super Daves!!
I had been looking for a Range Rover for a while locally and couldnt find one where the condition of the vehicle actually lined up with the price. I was on vacation in Florida and came across one that looked great and was priced more than fairly. I went by A Luxury and drove it, and met with the guys there and they did everything possible to help me make a deal. I wanted to finance it through my own bank back home and they were great about it. I stayed in touch and a couple days later the deal was done. Special thanks to Robert, who made it happen immediately, Miguel, who even stayed in touch and answered all my calls on his day off, Luis, who has been in touch with me throughout the whole process and made it very simple even though I'm 1200 miles away, and Tatiana, who has gotten me everything else I needed after the sale! They even set up a transport service and had it delivered to me for a very fair price. They have some unbelievably nice vehicles on the lot at all times at prices that will sell quick. They also will do everything possible to help you make a deal. Great people and great overall experience. I have recommended them to all of my buddies here at home.
This was my first experience at Hollywood Kia, and at any Kia for that matter. I had reservations when setting foot onto the lot, but they were quickly resolved. Isaac Smith was my salesman and did a phenomenal job assisting me in my lease. He was very attentive and accommodating with all of my wishes, and perhaps you may call some demands. Through all of his running around to ensure I was a happy customer, he never once treated me any different from the second I met him. He continued to be happy, bubbly, and super helpful. I do recommend you ask for him by name when you go there! If you're looking to meet and chat with an exuberant personality while waiting for everything to process, be sure to ask for Mr. Love! And the man that ensures you're a happy customer is Arthur. Thanks Arthur-you're the best! :-) The individuals that I worked with to secure my newest lease made my experience enjoyable and memorable. It was a unique experience, and I am very pleased with my service. If you're in the market for a Kia (which I wasn't sure I was before I got there!), there's only one place to go-Hollywood Kia!
First I want to say that every person at Mercedes of Pembroke Pines was very nice and said hello with a smile and was extremely attentive from the Porter to the girl at the front desk, i'm a contractor and I have purchased over 50 vehicles in my lifetime many from AutoNation but let me tell you that the most pleasurable experience I ever had on the phone and in person purchasing a vehicle was at Mercedes of Pembroke Pines because of these two men Xavier Cordero The salesman and Fabio Duque The finance guy most of the deal was done on the phone I was honest with them about the vehicle I was trading in they were honest with me about the vehicle that they had on the lot that I intended to purchase, if you want to buy vehicle new or used buy from people with class and dignity they're not your regular car salesman they want your business for life not just that one deal. If you really want a good deal no matter what car it is speak with Xavier Cordero and have your finance closing done with Fabio Duque you will not be disappointed.
This was my first time buying/leasing a new car. The car was for my wife who wanted a new kia optima. She was looking for only a white model with just a few features nothing fancy. She wanted a lease so we shopped around and to a few different dealers. I found the car she wanted at Hollywood kia. When I arrived they had many different models to choose from. The salesman Ricky approached me and we started discussing what I was looking for. I told him the price I wanted to be and that was that he got me the price I wanted. I felt completely comfortable the whole time which sometimes isn't an easy thing when buying a car. Ricky never pressured me or tried to sell me anything more than what I wanted. The process took some time but it was not Ricky's fault. The dealer can get busy at times so depending on what time you go there can be a wait. The car was cleaned up very nice and the gas was filled up and I was offered free oil changes as we'll. Overall a good experience thanks to Ricky who did a great job.
was dropped off the bus at kupperman motors and after 30 min i was driving a nice 1999 honda odyssey which i financed for almost two years.At the time of the sale i didnt think about placing a feedback to the dealer because i am not good with computers. even though i could not be more happy with car and the service.What really made me want to write this review is the real exeptional treatment Ethan and Essie provided me within those two years i was finanacing the vehicle. They made sure i would not fall behind payments even though i was late numerous time due to finanacial hardship. They fought with the finanace company to keep this deal a alive and to be reasnable on late fees. After two years i have the title of the vehicle in my hand and my credit score improved dramaticaly.Not only do i own my owne car now but i also fixed my credit to a huge extent. this improved my life significally. For all of your help and care i am sending you my best regards and appriciation. love you!!!
Great Prices & Great Service For the past couple of months my husband and I have been considering purchasing a car. We believed that getting a used car would be ideal, so a close friend recommended that we stop by Hollywood Kia, he said the selection was great and that their new cars had a great price range. We stopped by a few weeks ago and a young man named Jonathan Chavez assisted us. He asked what we had in mind and we explained that we though a used car would be the best thing because of pricing. He showed us great options on used cars, but he explained that we could get a brand new Kia for something very close to our price range and he assured us we would love it. We took a look around at a few models and sure enough I am now a proud owner of a Kia Forte and I couldn't be happier. Jonathan was so helpful and he spoke Spanish which is great because my husband's English is not the best. I definitely recommend Hollywood Kia to any car shopper out there.
I have not been in the car market for years so the total experience is a scarey experince overall, but I must say buying a car at Hollywood Kia was one of the best shopping experiences I have had. My sales person was Garfield and from the first day I came to look around he was very helpful and courteous to me and listen to all i desired in my car shopping experince. The first day I went i was just looking not sure what i wanted in a car or if i even wanted a Kia, but after driving it i was sole but I had to think about it Garfield gave me his card as I said i need to think about it he did not hassle me nor make me feel like I waisted his time. I came back on 12/6/14 to actually buy the car and I have never felt so welcomed and at home my finance guy was the best finance guy i ever dealt with as well very personable and accomadating those two guys made my experience great. Thank you