They have POOR customer service! We have bought high priced appliances from them and have had problems. We bought a front loader washer and dryer and we have had nothing but problems with the washer (an Electrolux)since we bought it. This last time...it started smoking and if we weren't home could have caught fire! Electrolux will NOT stand behind the extended warranty, and states that we have to go thru Northgate. Northgate has no sense of urgency to repair our washer for the 4th time of purchasing it! WILL NEVER BUY FROM HERE AGAIN! We would be better buying from Menards! At least we would be getting what we pay for!!!!
Your representative, Jack NLN, was everything a home and appliance owner could wish for! He was thorough, professional and very knowledgeable - tha…
Service repair man finally arrived on November 15th. Kenmore refrigerator was stopping and starting. This problem also happened in 2015. It was m…
I have bought two window ac from them in the last 5yrs. They only last till 3rd season. all they sell is junk anymore.
I bought a washer, dryer, dishwasher, and microwave from these guys in 1995. From 95 to today this is one of the best companies I have ever dealt with.Chris Conrad
This was a terrible expersince. After purchase customer service was nonexistent with our problem and repair service was awful. Please do not go here because you will be cheated and get no help at all.
My husband and I recently purchased a refrigerator and it was a good experience. They had a nice showroom, the sales person was knowledgeable and the delivery crew was very professional.
At Northgate I found the exact dishwasher I was looking for. Their staff made it so easy for me by being able to answer all of my questions and to set up delivery. It was overall a great experience working with them.
I really appreciate the loaner refrigerator you gave me. It would have been a long three week living out of coolers in the garage. Our new refrigerator is great! thanks for all of the help!