What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
Leone's is my new and now only place my car and I want to go for oil, tires, windshield wiper blades and anything else my car may need. Their showro…
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
An additional response to Kenneth H.: As I previously replied: You have a 24 month, 24,000 mile warranty on anything that is on your original invoice. If you were not happy you could have asked us to recheck the vehicle at any time since the original work was done. You still seem very upset with the situation but you have not responded to any efforts to rectify the problem. Stop by the shop and we can get this situation resolved to your satisfaction. You are already a year into your warranty. Garvin Wray, Wray's Auto ServiceThis is in response to Kenneth H. The truth is: the customer's car, a Jaguar, received new tires, new struts, new brakes, a new radiator, valve cover gaskets, and other items in March, 2014. First, the wiring harness was replaced with a new original manufacturer's part at no cost to the customer and its failure was due to a parts issue, not a workmanship issue. Second, the customer declined replacement of a cracked composite valve cover due to its cost so the valve cover was repaired with an adhesive which was not our preferred procedure. Third, we were called about a possible additional coolant leak and the customer did not show for the appointment. All of our work is covered by a nationwide, 2 year, 24,000 mile parts and labor warranty. If any item listed on the original invoice has failed, it is still under warranty. We pride ourselves on customer service and are very disappointed that the customer did not approach us with his concerns.From Garvin Wray, Wray's Auto Service
I have been taking all three of my vehicles to Mark and Renata at RPM Auto Repair for many years now and I must say I couldn't be happier with their services. They always greet me with a smile, explain to me in simple terms what the problem is, and what my choices are to resolve them. There has been many times I have thought I needed a repair and was expecting and willing to pay the price to fix it, however after Mark did his diagnostics, he determined the repair wasn't needed and in many cases was just a simple fix. They could have easily charged me and I wouldn't have know the difference, however their honesty and integrity wouldn't allow that. It's easy to find a qualifed repair shop, however it's a different story to find one that you trust. I have found that trustworthy shop with RPM and have referred my family, friends and coworkers. All of which have thanked me for referring RPM to them as well. THANK YOU RPM for being upfront and honest. It's no wonder why you have so many repeat customers.
As a single female I dread taking my car in for repairs, because I know I'm an easy target for dishonest mechanics and there are plenty of them out there. So when I was referred to George and Five Star Auto, I was happy to hear that he could be trusted. I'm pleased to report that he checked out my car issues, told me I didn't need anything done for one area (saved me money) and did my oil change. He presented my bill which was about $5 less than I anticipated and that I had paid at another place. Another time, I had to take my car in for a brake light, without an appointment. He did not have the part needed so his assistant ran out to get it. The repair was done in about an hour and when he presented the bill it had some odd change due and he rounded it DOWN. When does that ever happen. I totally trust George and his staff and I highly recommend him to all my girlfriends and family. Thanks George for being there for me.
Leone's is my new and now only place my car and I want to go for oil, tires, windshield wiper blades and anything else my car may need. Their showroom is clean and the owner is right there up front and ready to answer any questions in a courteous, friendly, and non-threatening way. No pressure here and he will tell you like it is. I appreciate that. I have all the confidence &quot;it&quot; will be done right and in a timely fashion. Good work to all at Leone's. You are all very professional and trustworthy. My money was well spent.
I have been using RPM Auto Repair in Holiday, Florida for a while now. What I really like about them is their honest --- in my opinion, great service is not just about what someone does for you -- but what they DONT do as well. They could have easily charged more money to fix a problem I was having with my Jeep (I would have paid it) - instead, they identified work that was actually covered under my warranty AND DID NOT CHARGE ME for their time. Unparalleled service -- Thank you RPM Auto Repair!
We were sold a 2005 Chrysler T&C by a small dealer in Brandon...a week later found out the engine needed to be replaced! We took the car to at least 5 different shops including the dealer...Tony at Titan Auto Repair was recommended by a friend...he rebuilt the engine for almost half and in some cases 1/4 price of other quotes! The van is now running great! Also replaced a starter on my daughter's car for a very reasonable price. He is fair, honest and will work with you on price.
Always take my cars to Wrays auto service only. They do quality work at reasonable prices. Fair and honest is hard to find in the service industry but you get that with Wrays auto service. I have a Pontiac Gto, Infiniti, Mustang GT and Grand Prix and Garvin and his son have always fixed my car as if it was one of their own. This is the place to go ignore that one negative review. That's a car brand issue not workmanship issue.
This is a response to Kacie B.: We are sorry you are unsatisfied with your experience. We have not heard from you about this situation. We are a member of the NAPA Autocare Program so all parts and service are covered under a 24 month/24,000 mile warranty. Please bring your vehicle back in for a free inspection. If there are any issues with our product or service, we will take care of it. Thank you, Wray's Auto Service.
Love these guys! As Snowbirds, we have come to Jerry's every year for the last 25 years for a check-up before heading north. Just don't let them top up your windshield wiper fluid with that Florida stuff. Scared the daylights out of me when it froze instantly on hitting the windshield as we drove through MI in January.
We are celebrating 30 years with Garvin at Wray's Auto Service. Three words - honest - talented - humble. We have five cars: 2007 Mustang, 2008 Mustang, 1999 Infiniti, 1993 Chevrolet truck, 2002 GMC Denali. Like Garvin - they just keep going.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.