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Hours

Regular Hours

SunClosed

Extra Phones

Phone: (918) 653-2336

Categories
Gas-Liquefied Petroleum-Bottled & Bulk, Propane & Natural Gas-Equipment & Supplies, Propane & Natural Gas

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Flobadine F.

02/21/2014

Overall

The RIPOFF MERCHANTS at HODGEN BUTANE told me they were sending someone out last Tuesday. That was a LIE. When I called and asked why they were 2 days late, they said they were waiting on my check to clear. When I said to her, "I was told that if I promised to mail a check, they would send someone out that day," she became belligerent and asked me not to "get in her face" (how I did that over the phone is beyond me). I said that I wouldn't do that to her if she didn't do that to me. She said to find another supplier and hung up. Why couldn't they tell me that the past two days I called and they said they'd send someone out? They have have never had a problem giving me gas the day I put a check in the mail to them, before. If they had told me that this was suddenly a problem, I would have driven the extra half hour round trip to give them the cash. I have a history of even paying weeks or months in advance for gas.



Meanwhile I looked at the bank to see that they were currently cashing my check.



I also noticed that my tank read 10% the last time they supposedly put 50 gallons in. I thought I had a 500 gallon tank, but upon checking my tank capacity, I see it can only hold 250 gallons. It looks like they ripped me off for 25 gallons last time.



I'm stopping the payment on my check to HODGEN BUTANE and I suggest no one use them, EVER. They appear to me to be liars and thieves.



It's a shame, because that place used to be run by an nice man who took care of business and his customers. I used to agree with mike_myklin.

mike_myklin

11/16/2009

Overall
Great Service

I have known this company to work 24hrs a day when bad weather hits and people need butane. They are very dependable.

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