I used SK Dry Cleaning for their wash and fold services. When I dropped off my clothes, I separated the whites and showed/discussed the separation with the staff. I picked up my clothes a few days later and then at home discovered that my whites were no longer white. They were in fact blue/purple/gray. I was incredibly upset and brought the clothes back but they denied any responsibility for this. They even tried to blame these stains on the small navy blue logo tag on my jeans. Unreal. It was the most frustrating situation and I left incredibly upset because there was not an ounce of customer service shown. I vow NEVER to go there again as this was a scarring incident. I did dispute the charge for the wash & fold through my credit card company and was refunded the $26.40 but this does not cover the cost of the clothing that was ruined - including a brand new sweater I wore only once.
These guys ruined my Versace dress due to improper usage of the heat temperature. No appology, no refund, provided ridiculous excuses. If you have expensive clothes do not use their services.
May be the worst Dry Cleaning/Laundry experience I have ever had. I have been using them for about 10 months now. I do about 70 lbs of laundry a week with another $50-$100 in dry cleaning. I would assume I am one of their top clients until I had an issue.Late last week I had purchased some new jeans and dropped them off to be dry cleaned. Each pair of jeans cost well over $250 per. I went to put them on today noticed each one had a dark mark down the side. I went in to let them know and legit got laughed at. I asked them to pay for one pair and they then laughed again. This is not the first time my clothes have been damaged. They have damaged close to $5,000 worth of close in the last 30 days alone.At this point I was furious and pulled all my clothes from them and will never use them again.
This is my local dry cleaner....Always friendly and our clothes are always clean. The service is fast and reliable
Don't bring your clothes here! This place is horrible. You get the worst customer service, the people there never speak to you and are 100% of the times totally unfriendly. Moreover, they have damaged some of my shirts (ripped the sleeves by the elbows) and when my wife confronted them about it, the guy started shouting at her and threatened her. She gave up eventually because she was concerned for her safety. If you want to pay a high price for bad service and get your clothes ruined rather than cleaned - this is your shop!