DO NOT EVER EVER EVER go to this T-mobile and try to get a phone and a contract. After I was approved and paid everything that was due i was under the impression that I would recieve my phone and everything that day well after they ran my credit card and they had my money I was informed that now they didn't have the color phone I wanted so I dealt with it then now they said that the phone I didn't even want was going to have to be overnighted to me (at this point I am pissed off but I keep it cool) the next day I get a Email saying that the phone was on backorder (what the F**k) and on the fifth of July I got another Email stating that my order has been canceled???????? Now I am at the end of the rope so I go up to this T-mobile and talked to the same little snake that has lead me on this whole fiasco and he really did nothing to help me but to try to downgrade my phone that I was supposed to already have and now it has been a week from the purchased date (I ordered AND PAYED IN FULL FOR EVERY THING ON 7/1/2013 and by this time it was 7/08/2013) So now I am dun and was supposed to get a refund and from what they told me is that on the 5th when they canceled the order they refunded my credit card well it is the 16th and still there's no money on my card. This place does not have it together they will LIE, CHEAT, AND STEAL YOUR MONEY!!!!!! SO IF YOU DON'T WANT THIS TO HAPPEN TO YOU I WOULD AVOID THIS PLACE AT ALL COSTS!!!!!!!!!!! AND the only reason I gave them a star is because it wont let me post this unless I rate them they need a spot for negative stars!!!!!