Annie is great! Super friendly and attentive!
** I never do this, but I do not want anyone else to have to experience what I am having to deal with after going here. ** This was the first time I have ever been here and it will be the last. This place has absolutely horrible service. I was left just sitting there multiple times while in the middle of getting my nails done. While sitting by myself with no instruction, as they just got up and walked away, I had to ask if I needed to wash my hands or when I was done. Also, while getting my nails done I was burned multiple times and bleeding on multiple fingers. The person doing my nails was very much in a hurry. I have never been in pain or bled like this before when getting my nails done. Most importantly, I got acrylic nails and when I left and got home I realized there was gaps between the fake nails and my real nails. This has never happened to me ever in my years of getting acrylic nails. With a fear of getting water in these gaps and getting an infection I decided to drive back and see what they could do to fix it. They did not do anything but file my nails down and I continued to be in pain and bleeding. This is when I decided to leave and went to another nail place who will be fixing this issue within one week.
I'm posting this here because the owner deleted my review from the facebook page. That's why they have decent reviews on there. They don't want anyone to see what a horrible job they do. Worst mani/pedi I've ever had. My nails are crooked, have chunks of glue under every single one, she missed painting the sides of at least half of them, and she actually had the nerve to argue with me about cutting them shorter after I told her 4 times how I wanted them. She said, "I no do shorter, no look right". Last time I checked, that's MY call. Now I can't type and will have to have them removed next week before returning to work. Such a waste of my time and money. Then, that night I was peeling skin off my feet that has been removed with every other pedicure I've had in the past. It's like they didn't even try. And by the way, DO NOT tell them you want a mani/pedi at the same time. Get one done and then ask for the other or they will pull on your hands and tell you to move/contort to reach them the entire time while you're trying to relax and enjoy yourself. I wouldn't leave such a bad review if they had offered to fix their mistakes. Instead they read it, deleted it, and nothing. Go somewhere else overpriced to waste your money!
Overall experience was horrible, was not told to sit under the dryer, nails very uneven and returned to get them fixed she told me it was my fault becausei didn’t pay attention and she couldn’t give me a answer on why it happened she continued to say rude comments to other customers to “make sure they were careful because they could mess up” like mine just rude all together won’t be returning
This place is awful! I got my toes and nails done not even within 24 hours they were chipping and they would not redo them. Save your time and go somewhere else
Seriously the best pedicure I have ever had. I recommend the deluxe pedicure, definitely worth the extra cost.
Rude Rude Rude!!! In the USA we practice customer service, I guess they haven't learned that skill yet!!! When I spend my money I want to feel good when I leave!!!
We have moved to 6726 Hixson Pike. Formerly Bella Dolce Salon and Spa, now Beyond the Beauty. Same excellent service and operators.
LOVE THE FACIALS AND MASSAGE. VERY CLEAN AND PROFESSIONAL. you will love the whole staff .Great manicure and pedicure
Charged more than advertised without my permission. They refused to refund or explain why the Polish change was not the advertised price