What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
5755 N Point Pkwy Ste 36Alpharetta, GA 30022
From Business: I've lived in Alpharetta my entire life. Through the years, I've come to know many local families and developed many relationships. This local connection has help…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Stopped in early this morning, 7:00am early because I had a nail in my tire. The manager I believe (tall slim guy) took great care of me. I was freakin out because I had just purchased new tires. He was very patient and reassured me that I brought my truck to the right place. I was there for less than hour and was on my way. I would recommend anyone to Pep Boys in Hiram! You guys Rock!!! Again, thank you for everything.
I am not joking when I say that I had the best time buying a vehicle at CarlBlack in Hiram. The vehicle was cleaned and delivered in a timely manner. The sales person John was kind and not pushy at all. Chris in finance helped me to get where I needed on payment. The store and people there are all new and for the better. The store is even getting re-modeled. I will recommend them to all of my friends and family.
Absolutely great and prompt service. They almost always get my vehicles in for same day service. Their staff are professional and friendly. I would recommend them over other service centers in the area for sure.
Ill tell you who not to recommend is Donnies Auto. I really hate that too because Donnie SR goes to our church, but this situation has really put us in a pickle. My Son and his wife took their car up to Donnie to have a clutch installed. They paid for the clutch and Donnie just charged labor. He first told them it would take a couple days, it took a whole week. Then Donnie called my DIL and said that the car was ready she could only drive it 12 miles before the car would not shift anymore. Donnie said no worries we will make it right and said it needed a master cylinder and he would have it by the end of the day. They bought the part ( my sone and DIL ) and brought it up to the shop when asked if it was the correct part Donnie Jr who had been working on the car said im not sure Ill have to look at it. After 3 days that Master cylinder had still not been put in the car so my husband said Ill do it and come get the car. If he couldnt get it we would return the car to Donnies. When we picked up the car not a drip of fluid was in the car so we had to put brake fluid in it. The we could not get the clutch to bleed so we took it back to Donnies. Donnie said that the car had been messed up and that he had to do everything over and recharge 480 dollars. I do not think this is honest since it was not done in the first place. I would love some advice on what to do
you have the wrong number its 770 943 3368 for Nicks automotive.the number you have for him is a residence please change the number to the correct number 770 943 3368
I hit a median with my 1965 Mustang they were supposed to replace the oil pan I got it back with a new dent in the driver side door when I confronted the owner about it he tried to fight me . There are lots of mechanics do not choose this one
I've been taking my car, along with my kids cars, to Donnie's for over 10 years now. They are amazing. They are friendly, professional, and competent. They don't do anything to my car until they explain what it needs and what it will cost. They've even offered lower cost options. My car won't go anywhere else.
Just wanted to take a minute to share the experience I had with the staff at Carl Black in Hiram. The salesman, Steve Garner took several hours with me to finalize the sale of the vehicle that I wanted. He was professional, courteous, patient and extremely accommodating!I found the truck Tuesday, it was ready Wednesday after being serviced, new tires installed and detailed as per our agreement.Howell, the general manager, Gary in financing, down to the detailers and mechanics were all great!They all went above and beyond what most dealers would do!!Usually don't take the time to review much of anything but I was extremely impressed!!!Corey Morris
DO NOT TAKE ANY VEHICLE TO Mainstreet Exhaust & Auto in Hiram GA.! THEY HAVE HAD MY CAR OVER 5 MONTHS AND HAVE NOT FIXED IT! HORRIBLE HORRIBLE PLACE!
Nice people. Not out to get you or take advantage of you. Very capable and comitted to serving their customers.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.