In mybook® Other Collection (edit)

Added to your other collection.
Removed from mybook!

We took this business out of your other collection.

Sponsored Links
Business Description
The Service Profit Chain, written by James Heskett, W. Earl Sasser and Leonard Schlesinger, quickly became the definitive guide for business leaders committed to achieving better business performance by engineering the linkage between employees, customers and profits. Founded by Joe Wheeler in collaboration with Jim Heskett and Earl Sasser of The Harvard Business School, The Service Profit Chain Institute is a consulting firm dedicated to helping companies create sustainable competitive advantage by improving the linkage between employees, customers and profits.

Regular Hours

Monday-Sunday By Appointment

Extra Phones

Phone: (781) 749-6855

TollFree: (877) 777-0455

Business Coaches & Consultants, Business Management
Other Information

Specialties: Email, Surveys, Market Research, Public Opinion, Strategic Planning


No coupons available


Hi there!
Be the first to review!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Sponsored Links
We just redesigned! Do you like it?
× Not a Fan

× Thank You!