Aire Serv Heating & Air Cond

Let me start by saying this Aire Serv is amazing and second to none. In September they initially came out to replace our Air Hander and some air
ducts in the attic; however, they didn't stop there. After completing the work, they realized the AC wasn't cooling as well as it should for the type
of system we have. I told the owner that the AC would struggle to cool and hold 78 degrees in the summer and in turn wouldn't heat well in the winter, even with e-heat. I told him that I have had two AC companies, since the install 10 years ago, tell me that that it's completely normal for ACs to struggle like that. He said "No, it's not!"

They started looking over the entire system from top to bottom. Sure enough, after tracing all the wires and connections to and from the air handler, the main controller in the house, and the outside unit they found the problem that no one else noticed for the past 10 years. ONE wire was hooked up incorrectly on the outside unit. ONE! Apparently that wire was keeping the 2 stage compressor from cycling on and off running correctly. They fixed the wiring, verified all other connections, and "Tada!" our 10 year problem was
fixed!

Since the install, we had several days in the 90s and more recently a few nights in the mid/low 40s. The AC has effortlessly maintained any temperature we set. I also did some testing of my own. During one of the hot days in the 90s, I turned the temp in the house down from our regular 78 to 73. Sure enough, the inside temp started dropping steadily and before I knew it, it was 73. After that, it occasionally turned on to circulate the air and maintain the set temp. On the flip side, during one the recent cold days I turned off the e-heat function and bumped the thermostat from our regular 72 to 76. It didn't take long before the house hit 76, and it felt hot. We have never been able to do any of that!

I can't thank the owner of Aire Serv and his staff enough! You have definitely earned all of our future business.