This was the worst experience I’ve ever had with a taxi. The woman’s name is Laurie and she was so rude on the phone. She was unprofessional and totally condescending, plus she hung up on me. I would not recommend ever getting a taxi from here because of her
Punctual, friendly, very kind...a fully pleasant experience. I also enjoyed talking about Hawaii with him a lot. 5 stars from me. Mahalo
These people are so unprofessional. They're lazy, they purposely do not pick people up, and say they were there. They will sit outside apartments at all hours and blare they're horns. They are rude over the phone, and will even curse at you. This is the worse taxi company I have seen.
We were on our way to the hospital ER when our car broke down. I called Roy and he was there in 10 minutes and got us to the ER. Thanks so much Roy.
A BIG "THUMBS UP"!!!Aloha nui, shout out for Shaka Taxi driver, KEALA!Mahalo for all your kokua, driving ever so carefully and with equal care by carrying my ukana to my house. I thought I drop this note of appreciation for your mana deserves to be acknowledged. "Kou hana o kaulele lokomaikai, a me ka mea e like me ia ma ka pela he nui loa iloko o kuu hele ma ke ola, i hoeha lilo mai wau, ua nee aku. E au, i na la o ka mea Ka i koe o kou waiwai ole hooilina koe, a mau loa aku ulu palupalu, a hooki, ike i ka lani mau hoomanao."(Your act of random kindness, and such like it by so many others during my walk through life, have been sorely missed since I have moved away. Should I, in the remaining days of what's left of my enriched legacy, ever grow feeble and forgetful, know that Heaven always remembers.)
MOST UNRELIABLE COUPON ACCEPTED TAXI COMPANYMale Kwiki Taxi driver was like a used car salesman with the usual pitch, fast, smooth and slippery--liar. Says he passed by the doctor's office in the front--where we were waiting--as we watched his cab car on the highway with the parking lot that separated us from him. Talking into my cph, I wondered how long did his wooden nose grow.He told us to wait 45 minutes as he was on his way to another fare that he'd being already scheduled for as his next pick up. Apparently, they had overbooked their fares, trying to squeeze as many passengers in one cab-run. This kinda s**t happened with my Haole neighbor too. Though my incident happened in 30APR16, my neighbor experienced a similar situation last week.Lying to this Native Hawaiian was pilau. I cannot speak for my neighbor, let alone, anybody else but this driver is not anti-Hawaiian, he is just anti-People. I'm writing to the State of Hawaii Department of Commerce & Consumer Affairs, Business Registration Division to file an indiscriminate and irregular business practices complaint, as well as, with the BBB. Hope others will read this and do the same, so either they cutout this B**L S**T or the State will cut up their business license. As a result, my neighbor and I now call Ace 1 Taxi, and if they are busy, we call Daniel's Taxi. Ace 1 Taxi have people-friendly drivers and they are the most dependable COUPON/CASH/CREDIT CARD accepting CAB COMPANY In the Greater Hilo area.To that Kwiki Taxi guy: "Pele ka ho'ino ma luna o ka hoopau iho nei kekahi poe, e noho loihi no ka mea, o oukou, e ka mea, aole maluhia Ano, a mau loa aku."No Hawaiian Kahu or kupuna will... UPDATE:KWIKI TAXI "COMPLIMENT"RESPONSE:"That's funny because they don't have guys answering the phone"MY "THANK YOU" REPLY:You inference a dispatcher, whereas, I implied a driver. Aue, nou ho'i! I'm holding the letters from the aforementioned etal; to city council members and local organizations until the first week of November. Again, to you girl who answers calls as a dispatcher and you guy driver who I spoke directly to as we saw you drive away saying to me what you said that morning, though it was denied, I still have your direct cph# on my cph log for that day to prove that the FUNny ends, but begins again with me lol because"My Friends" membership has more than doubled in one (1) day. MAHALO
Called to get a ride, was told that the area in was being picked up was close by and that I should walk. My husband is disabled and can't walk that far that's why we called for a taxi. I will never call this company again. Very disrespectful
was told 15 minutes got 2 hours. On the phone I was treated rudely and the drivers drive like maniacs
Very prompt service. Marshall got me to where I needed to be for work on time. Excellent customer service and easy to work with. I will definitely use him again if work takes me back to Hilo, HI.
I went to Big Island to visit my gf's cousins and used them to take us around. It was a very pleasant experience and the next time I go back I will definitely use Mea's again.