Terrible and overpriced service. He came for 10 minutes made a phone call and told me that the part I needed for my stove was not available. Then charged over $60 for his 'labor.'
From Business: Sears Appliance Repair has over 6,800 trained technicians providing both product maintenance and repair solutions. Our techs are industry trained, well-respected …
Ordered a washer timer from sears parts, shows up a week later, no packing in the box, timer bounced around tearing up the inside of the box and des…
111 E Puainako StHilo, HI 96720
Wherever you bought it, we'll repair it.Schedule Your Repair
From Business: Sears Appliance Repair's expert technicians provide product maintenance and repair solutions for your major home appliances. Our techs are industry-trained, well-…
Do not use this guy. We paid $382 to repair a washer and refrigerator. Washer needed to be replaced in 3 months and a 3 yr old refrigerator in 6 months. He would not come out to check out his parts or workmanship after 30 days without charging us for the service call again. Both issues were the exact same problem. Very disappointed. He also said that his labor and parts were only guaranteed for 30 days. The parts are supposed have a 1 year warranty.
Have been doing business with Logan for many years. He has always been most helpful in keeping our repair bill as low as possible and very helpful in giving us guidance on what works and what does not. Would highly reccomend his service.
Unbelievably rude!Our property manager asked "Logan" of Appliance Repair Service in Hilo to go out to our rental property to repair the washer. The house has a tenant in it, so I called Logan at Appliance Repair Service to give him the tenant's number, and to tell him I'd pay him for the repair with a credit card. He ws too impatient to talk to me, told me to email the information, then hung up in my ear. I tried to call back, and he let the phone ring 20 times until it stopped, rather than answer. Then he called the property manager and told her he was cancelling the service call because I had told him Thursday wasn't good enough. Of course, I had said nothing of the sort because he never gave me a chance to speak. If he hadn't cancelled, I would have cancelled him for his rudeness. Who would want to do business with someone like that? If he won't even speak to his customers, how could anyone trust him not to overcharge?