I had cause to require the services of HP&M as my trusty trike (OL BLAZE) had become all of a sudden very untrustworthy. Let me down twice in 3 days last weekend. The first time we made it home, to my non mechanical eye all seemed fine. Was low on fuel and seemed to be skipping some . Fueled up , 2 days later she started hard but ran well when warm, I took her for a spin and uh-o. At the 3 way corner of Bacon & Manning when I stopped so did she. Would not start..... Thanks to Jeff Layman for letting me put her in his store for the evening whilst I rounded up a trailer. I called HP&M and was told bring her right in, I was surprised to receive a call 2 days later that she was ready. Yippee , weekend riding, In addition to needing the valves adjusted a vacuum hose was found to have hole in it, also spark plug cap was cracked inside. Was not visible. No wonder she was displeased with me. Many thanks to Rob for getting me back on 3 wheels. Fine service, she runs better than when she was fresh out of the crate. Suspect issues may have existed since new as she always a bit hard to start if cold. This was my first experience with HP&M and I will definitely return for service and repairs when required.
The folks at Hillsdale Powersports and Marine are very friendly! We bought a used jetski from them in May and were really glad they offered a one year warranty. The jetski was described as “ready to go,” but apparently it still needed some work before it would run on the water. We waited a month for the repair to be done, which was hard since it was a seasonal item and we were anxious to use it. We were really excited when they finally told us it was ready, but disappointed again when it still didn’t run. We sought out a second opinion (at our own expense, of course) and were dismayed to learn the jetski needed a new engine. When they learned of our plight, Hillsdale Powersports and Marine took the initiative to contact us and asked if we wanted them to repair it or give us a full refund. We were extremely grateful to receive our money back as we had been worried that we were going to be stuck paying for a jetski that didn’t work. Sadly, we hadn’t been smart enough to test the jetski before we spent almost $400 on license plates and supplies that we never used—in the future we will be more careful not to make that same mistake. Hopefully our situation was just a fluke, but we definitely recommend paying extra for a warranty and can tell you that Hillsdale Powersports and Marine will stand behind their products :-)