In 5/13, we moved to Oregon, while my husband served in Iraq. We were expecting an 8/14 move-out date. Upon arrival we were presented with a lease with a 5/14 move-out date. Orenco told us it was a standard 1-year lease that would then go month-to-month, no problem. Neighbors soon told us the owners planned to return in summer 2014. I begged for confirmation of 8/14 move-out. Orenco offered 6/30 via e-mail. 11/13 the owners of the home wanted their house back ASAP. We agreed to move at their expense. Upon asking for all in writing, the owners backed out. I received a call from Orenco that the 6/14 e-mail extension would not be honored. I told them "e-mail counts!" and they backed off. From that point forward, repairs were dragged out.We sent an e-mail to the landlords. Orenco insisted, "never was August in the cards." We showed e-mail from prior to lease signing re: wanting 8/14 move-out date. We felt misled. Orenco become defensive. Prior to move-out, we paid for professional house and carpet cleaning and Orenco's repairman to get the house move-in ready. Orenco agreed, via a signed move-out inspection, that the house was in fantastic shape and our deposit would be returned minus carpet repair for the one spot. Soon, Orenco called stating a small stain was in the living room. We accepted this. A week later, Orenco tried to back out of the signed move-out inspection, now including more stains and wall damage from a leak Orenco previously agreed was not our fault.I have a letter from the cleaner: a) beyond agreed upon carpet stains, there were absolutely NO OTHER stains, b) the owners came early and walked around on wet carpet with dirty shoes and refused to stop, and c) a discussion occurred, in front of our cleaner, looking for ways to keep our deposit. I have an e-mail from Orenco's repairman verifying a shower leak problem existed from previous tenant, and we had to get them to fix slow draining sinks upon move in. We hired an attorney.
If you rent a property managed by Jim Rostel and Orenco Property Management you are in trouble. To start, they do not disclose items that do not work in the rental property. If you request repairs, you will be told you will have to pay for the repair if Jim Rostel determines it was not broken. Document the condition of the home thoroughly. Orenco will claim you caused damage and take away your deposit. We were told we killed tow plants; Orenco charged us to replace 6 plants. We were told we scratched a sink; Orenco charged us to replace the entire sink. The fireplace never worked. The light on the stairwell never worked. Paint was chipping. Items were left in the house and garage, and we were told we had to store them. Bottom Line: DO NOT TRUST THIS MAN. He is desperate for money, and he still has not returned our deposit balance.