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Donatos'what pizza should be!

General Info
We promise to serve the highest quality, best tasting pizza every time you order. We apply generous toppings of the best ingredients Edge to Edge® on our golden brown crust. Today, Donatos has nearly 200 restaurants in 5 states.
Hours
Regular Hours
Mon - Thu:
Fri - Sat:
Sun:
Payment method
amex, cash, discover, master card, visa
Categories
Pizza, Italian Restaurants, Restaurants, Take Out Restaurants
Other Information

Cuisines: Take Out, Italian, European, Continental, Pizza

Reviews

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jewell1029

10/31/2009

Overall
LOVE the pizza, but HATE the prices

I can't AFFORD to get Donatos Pizza. I have a family of 6 and we need to purchase 3 Large pizzas plus breadsticks. Who can afford to spend $50.00 for dinner? I know I can't. If they REDUCED their prices, maybe they would see more families like ours more often than twice a year.

marsh123456

05/21/2009

Overall
Why do u put Pizzeria

i was just in thier a few days ago and filled out a application, and i was wondering why do u put pizzzeria

vrjones

03/20/2008

Provided by Citysearch - 
Overall
OUTSTANDING CUSTOMER SERVICE

My son went to Donatos for a group event. He took off his orthodontic retainer, wraped it in a paper napkin and set it on the table while he ate. When he returned home he immediately recognized that he has forgotten his retainer. I called Donatos, and was told that the party room was cleaned up, and they did not see a retainer. I was also told that not 5 minutes before, one of the employees took the trash out to the dumpster. I asked if I and my son could come back and pull some bags out and look through them (replacement of these retainers are about $200). The individual I talked to said that we could try that if we wanted, and he'd have another employee help us pull out the bags in the dumbster.

When we arrived at Donatos, the party room was indeed all cleaned up. An employee, Tom, saw us come in and immediately came up to us and aked us if we were the ones who where looking for the retainer. He then held open his hand and said he had found it - he had actually went ahead himself, pulled out the bags, looked through them and found the retainer for us. This was truely going beyond good customer service! OUTSTANDING!

By the way, my boy loves their pizza.

reillyef

11/05/2006

Provided by Citysearch - 
Overall
Bad Experience

Our last order was somewhat of a fiasco. When I ordered, the person taking the order had to leave the phone several times to ask questions. When we showed up to pick up our pizzas, as I had specificed ""pick up,"" we were, after waiting 5 minutes in line, told that they were being delivered. I had to wait for another 10-15 minutes until the pizzas arrived and then the boy at the counter insisted on selling me the pizzas that had been dragged all over Hilliard insisting that they would still be warm, which they weren't. Then we had trouble with what they were charging as far as number of toppings and it seems that the menu has the wrong price printed on it. In the end I discovered that they put extra cheese on one of the pizzas that I hadn't ordered either. We also didn't end up liking the three ciabatta pizzas we ordered- they were too dry and didn't have any exciting flavour.