776 Red Oak Ln, Highland Park, IL 60035
(847) 831-0187Add Hours
Management is awful, they cannot keep a director for longer than a week, they left my daughter who had a fever unattended for several hours until she had a seizure and had to be rushed to the hospital, I called corporate furious and never even got a return call. They have mice, with droppings in the infant room where the kids are crawling around, and would constantly lose your belongings bottles etc. one day when dropping my daughter off neither of her teachers showed up that day so the director told me to bring her to the 3 yr old room, once in there the teacher questioned me about why I was bringing my daughter into her room, I told her the director told me to, to which she replied "well I don't know what you want me to do, I don't change diapers".......there were kids in the 3 yr old room still in diapers, did she never change them? After I pulled my daughter out they refused to give me my child care tax form for that yr and the kindergarten teacher posted a picture of the kids lunch one day which was 3 chicken nuggets and a QUARTER of a biscuit, saying he didn't care if he got fired, they aren't feeding the kids and haven't had milk in the building for two weeks, absolutely a horrendous experience
Horrible place management has no idea what they're doing new manager face every 2 months whenever you question them about ANYTHING they lie to you about it when they are supposed to write reports about your child getting hurt they don't they loose your kids bottles and clothes all the time whenever a child catches a disease or lice they will not tell you until a good 5-7 kids have now caught the same thing they have like 15-20 kids to a classrooms with only 2 adults there yes adults because these people aren't qualified to care for so many children do not take your beautiful children here they will not care for them here.
I had an horrible experience with this daycare. District Management Incapable of keeping managers on staff. District Mgr yells at customers and doesn't take responsibilities for her actions. Our son had dirty diapers 2 days in a row at pick up. They didn't put diaper cream on as directed, causing a bad rash.
Fallon and Sam are great, and take great care of kids! This is a classic example of poor management, poor people skills, and plain out being rude from the top of this organization. Management told me that " parents are to hard to deal with". I asked her if she has kids, she said NO!