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Extra Phones

Fax Number: (847) 432-6901

Neighborhood
South Highland
Categories
Nail Salons, Beauty Salons, Day Spas, Hair Stylists

Reviews

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joy2go

12/31/2006

Provided by Citysearch - 
Overall
Rude. Not accomodating

This salon were selling $50 coupons in Highland Park area that is supposed to be worth over $400 of services in early spring this year. A small print in the coupon says that if one misses its appointment or come in late, the service for that day is automatically null and void and can not be redeemed. For some unfortunate reason, I missed my appt because I was 15 minutes late and they wont anymore take me in . And since I really wanted the service, I begged to pay for the whole amount of the service without using the coupon. I was talking over the phone with the staff when a lady who claimed to be the owner interrupted on the phone and sarcastically told me that I will no longer get that same service unless I pay for the missed appointment on top of cancelling my coupon for that service and she wanted my credit card number before she will give me another appointment. She was mocking and taunting every words that comes out of my mouth while I could hear some girls laughing at the background. As she slams the phone on my ears, I was shocked in disbelief for a few minutes and tried to reexamined what had just happened. I couldnt believe that people can be so rude esp in this type of business and in this peaceful town of ours. Although, I have more services in my coupon that hasnt been redeemed, I and my family and friends wont go there again.

smeredith

06/07/2006

Provided by Citysearch - 
Overall
Worst Spa Experience Ever!

I would not recommend this spa to anyone. I not only received a poor facial but also poor treatment from the staff as well. My one hour facial only lasted 30 minutes with little more than a ""sorry I didn't realize."" I am still berating myself for straying from my staple salon at Teddie Kossoff. If you are looking for a great place go to Teddies!