What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Got a car I didn’t think I would and salesperson was the best. I am surprised that they helped us the way they did
Couldn’t find the truck with the hue discounts from TV. They had a few and we bought the truck that day. Good deal.
An absolute garbage dealership. Sold a Chevy Avalanche, a week later the engine blew a hole in the side of the block. Tried to talk to them, they replied it's as is. DO NOT TRUST THEM WITH WHATEVER THEY SAY!!! The majority of their cars have major issues and they bandaid them until it leaves the lot. BEWARE OF SHADY DEALINGS!!!Check out the C+ rating from BBB.
Thank goodness my neighbors referred me to John years ago. He has saved me THOUSANDS repairing my 17 year old Lincoln Navigator. He shows and explains what he is doing (you are welcome to watch him work) - honest enough to tell you when to take it to the dealer - honest enough to tell you what you don't need to repair your vehicle. Finally, John is sincere and does excellent work at a reasonable price. After Lincoln charged me over $700 to clean my fuel injectors and John quipped, "you know you can buy an additive at any auto parts store for a few dollars that does that," this lady was done being ripped off. Thanks John!
My visit to Webb Ford in Highland Indiana could not have been better after being turned down at another car dealership. As soon as I arrived I was greeted by a salesman very polite, I was directed to Mrs. Williams who invited me to the dealership she then introduced me to Mr. Cote another pleasant salesperson at Webb Ford. Mr Cote and the finance department did a wonderful job helping me find the perfect vehicle and worked very hard and had patience with me because my credit it's the greatest but they made it happen I'm am so pleased with Webb Ford and their staff.
Webb Ford gets an A+ for superior customer service in my book! I had my car towed there from a nearby hotel at 9am on Saturday 5/21 due to flat left front tire on my 2017 MKZ caused by an unforgiving curb.. I was visiting from WI and needed to get back on Saturday. Webb discovered that that my left rear tire was also damaged and quickly found 2 tires. Their eagle eye techs also pointed out that a gash in front right tire was a safety hazard. They found a 3rd tire and by 11:15am we were on our way back to WI. Not how I expected to spend Saturday morning but grateful that Webb Ford was open and that Susan Neal was working! She was fantastic! Hold on to her! Thanks again!
I had my Hyundai Tucson serviced on 9/18/17 for an oil change. I received excellent service. I was treated with quality aren't ion and would recommend them to anyone.
I purchased a 2014 Ford Escape in July. I was very hesitant about dealing with the salesmen and games that are normally played by them but I can say that I was shocked about how easy and hassle free it was. My salesmen was wonderful and he walked me thru the whole process. The credit department was quick in approving me and within 2 hours I drove my car home. I would not hesitate to buying a car from them again.
Best car dealership experience ever!Professional, courteous, experienced, prepared, considerate. These are the words that I would use to describe my sales consultant, Chris Keultjes, the General Manager, Dan Schultz and Dan Allen, the Manager of Webb Ford located at 9809 Indianapolis Blvd in Highland, Indiana.My sales consultant was very attentive and made sure to note my wishes and concerns. I let her know what my credit issues were, what type of vehicle I was looking for (all the way down to the color), the amount of my down payment and my time constraints. Everyone was so accommodating. Not only did I drive off in this vehicle but the GM was so dedicated that he found me every applicable discount. I bought a 2017 Ford Explorer and qualified for 0% APR for 72 months because I recently completed my degree! Who knew there was such a discount!***I have received no incentives or discounts for making this review. This is solely being written because Webb Ford in Highland Indiana is business establishment that is notable amongst the competition. Anyone who knows me will agree that I am hard to please. Well today I have impressed! They are worthy of this review*** 5 stars, thumps up, salute!Thank you Webb Ford!
I bought my 2015 F250 from Kevin. I felt I got a very fair deal.He was very knowledgeable.I love my truck!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.