9650 Indianapolis Blvd, Highland, IN 46322
Do not rent on Mondays. The people/employees were very nice. However renting on Monday mornings is a challenge. I reserved a car two weeks before the day of the pickup. I called for a pick up. I was picked up 45 minutes after I called. There were 6 people renting ahead of me. It took 30 minutes of waiting and to get my paperwork completed due to how busy this location is between 8-10 am. Then I had to wait 20 more minutes for the car to get cleaned. It was washed outside but the inside was still dirty. Not sure what is the point of having a reservation ? Nice people but is a understaffed location for people renting to travel for work who need to get in and out in minutes since Monday is a working day for them as well.
Whenever I'll need a rental car, I call Enterprise the day before. They quote me a daily rate, and give me a reservation number. Then when I go in to rent the car, they have one available at the quoted price. Later, you can extend the rental as long as you want -- if it's on credit card, just call them. Also, they give prompt free rides to & from rental location. Will use again...