What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
We recently took my granddaughters white Toyota (2011 Corolla with much of the white paint flaking off - apparently a not uncommon problem with this…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
This place is a SCAM. They will take your MONEY but not provide you with a Vehicle Title. I paid off a Van in APRIL and it is the End of August and I still have not received the Title. I have spoken with Johnny and James several times regarding this. Their excuse is "We sent it in the mail, give it time". Another excuse was the Post Office sent it back to them and they resent it out. Now every time I call they say "we will call you back" and never return the call. This is unacceptable. The Van is currently disabled parked in my driveway and the Salvage Yard cannot take it because their is a Lien on the Title!! I will settle for a Bill of Sale just for the Salvage Yard to take it away but Ivey's Automotive will not even provide that!! Jorge Sandoval
My husband and I have been repeat customers of wholesale motors having bought 5 vehicles from them and referring our friends who have also made purchases there. When we purchased this truck we were told the payments would be $200 a month for 12 months after our trade in, but after making 6 payments we were told that it was for 16 months. When we no longer needed the vehicle that we were buying (because we needed a bigger truck) , my husband called to get an extra long extention so that my daughter could pick up the payments after her first paycheck. He was told that was OK and my daughter was going to make a payment on the 15th of the month and pay it off at tax time which was way earlier than it would have been paid off through payments. But instead of honoring what they told my husband on the phone they repossessed the truck while my pregnant daughter was at work. No one took credit for talking to my husband and said that there was no note so they repossessed it and that we still owed $3200. The math doesn't even match up to what they said. 16 months × $200 = $3600 and I made 6 payments, so how in the world do we still owe $3200. When the truck was being repossessed we immediately called to try to stop it and the owner Brad said no. And of course no one in the office claimed to have taken my husband's call about the extension. In one more week a payment was going to be made With Another payment being made before the end of the month, then regular payments until tax time and in 2 months it was gonna be paid off! One would think that with repeat customers a courtesy call may have come before a repossession. This is how they treat customers who have been loyal to them for the last 10 years! They will never see another penny of my money ! Yes we were behind on our payments but all they had to do is say no we don't want to give you an extension and we would have driven the truck to them and made other arrangements for our daughter!
I have been using Ivey's for auto repair for 10 years. They are top notch, always do a good job and stand behind their work. You get what you pay for in this world, they are not the cheapest, but they are the best!
Ok. Full disclosure. I actually work here. You won't find a dealer more willing to help with a used car. Amazes me that these folks bought cheaper cars and wanted them to be taken care of as if they came with new car warranties. I've worked at new car dealers that sold used vehicles. Unless somebody BOUGHT a warranty, without exception they were reminded that the vehicle was SOLD and BOUGHT AS IS. Check the laws! At least this dealer tries to help! Proves the old adage with some people (who act out when they don't get their way) ... "no good deed goes unpunished."
Bought a truck from them had a few problems I found before I made the purchase and they fixed them with no extra charge. Good people and good selection.
Bought a bad lemon from them with a lot of things wrong it and they were only willing if I bought ANOTHER car for MORE money. This dealer will RIP YOU OFF! Stay away! Also, when they took it to the back back to their shop to "look things over" they made it to where the warning lights didn't light up.
This dealer will rip you off!. Stay AWAY. They knowingly sold me a 2008 kia optima with a bad transmission. The transmission had no symptoms but 14 codes had been turned off that referred to failures in the transmission. On my trip home, the check engine light came on and I found out that I needed a complete transmission rebuild. The vehicle had to be scrapped because the rebuild was more than the value of the car.
Ivey's are one of those rare finds, people who stand behind their work, and treat their customers well.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.