I brought a pair of shoes to him. He replaced the soles which included the heels for $25. The shoes were worn once. The heel broke off on one and cracked on the other. The shoes LOOKED new on the bottom. I took the pair back to him to repair. He said he didnt remember me or the job. I showed him the shoes. HE pointed out that he repaired both soles(I thought he didnt remember me) and said he would repair the shoe for $25 dollar. I explained that i was just there a month ago and the shoe was worn only once. He loudly said that was not his problem. Horrible customer service.
Run away from PO Shoe Repair. I walked into shop and very clean and orderly. I try to do business locally but my personal policy is to avoid any business that wants payment BEFORE the work is done.
Use Caution and Avoid this establishment!! The owner destroyed my Louis Vuiton Shoes after charging $70.00-The owner became very aggressive and started threatening my life!!
Dropped off a boot to get repaired, picked it up a day later than the date it was supposed to be done by. When I went into the store he didn't even know where my boot was it took him about 10 minutes to find the boot, and then he asked me to leave and come back in an hour because he had forgotten about it and it wasn't even ready. My friend went to go get the same thing done he charged her 15 more dollars than he did me for the same thing. He was very rude to both of us.
Excellent service, very professional. My boots look incredible!