I saw Dr. Patterson for a sinus lift & two wisdom teeth extractions. She was very good at explaining procedures and what to expect both before & after surgery. I was extremely anxious prior to surgery so she put me at ease with valium & laughing gas. I was out during surgery and surprised afterward how little pain I felt. Staff was quick and efficient. Can't say enough about how happy I am about my whole experience and the outcome I experienced. Would highly recommend Dr. Patterson!
Dr. Patterson told me before I went under that she would only be removing my top 2 wisdom teeth. When I woke up, she had removed all 4. I still do not know why. Before my procedure, I was told I would be prescribed antibiotics and receive a follow-up call. I didn't; I had to go to the Emergency Room to get an antibiotic prescription. I called the after hours line 4 times and left 4 messages, because I was having a severe reaction to the anesthesia when I got home from the surgery. No one called me back until the following night. Then around a week later I was afraid I had dry sockets. I called the office and left a message, no reply. I called the after hours line and left a message, no reply. I wish I could rate less than 1 star because it has been a terrible experience.
20 minutes late opening doors after lunch. We had an appt. We were told we would receive a follow up call. We did not. We called the on call number and no one called us back. Totally unprofessional.