First off I am not one to make a fuss or even write reviews , however I am a very disappointed. This dealership seems to be selling vehicles without actual tittles. My husband bought a 2014 Silverado for our business and we already made our first payment and we still have not received our tags. So we are paying for a vehicle we cant drive. No one seems to care or want to help or even give us a refund ! Would you would want to pay for a vehicle that just sits in the driveway & cant drive because of not having tags ? I think the answer is NO !!! I definitely would not be doing business with this Highpoint Mitsubishi 2411 N Main St. Highpoint NC. nor should anyone. I will be contacting the DMV inspectors and maybe they can see what is going on in this facility. I don't want this to happen to anyone else.
This place did a botched up job on my engine mounts and brakes. 1) Last year I went to this place to change brake pads. They gave me an analysis that the break pads need to be changed and the rotors can be resurfaced. I was first delighted that my cost is getting cut down. But now I realize that he did a botched up job. The resurfacing or rotors actually gave it a bend and after 15 days my car started making a weird wheel noise. As a result I had to re do the brake work and because of the bend, the break pads went bad as well. I pointed out the vibration and noise in the wheel and showed the car to Sammy again, they said, there is absolutely no problem with anything. I had to get the front rotors and brake pads changed again. 2) I had also changed Engine mounts through Sammy. He did a very bad job and after 1 month the car started giving the same vibration again. I showed it to them, they refused that there was any problem. I had to change the engine mounts again from a different place. A COMPLETELY DISHONEST SERVICE. Refusal to accept the mistake in job. I would not recommend this place to anyone
Super, super, super people to deal with. Glenn Allen is wonderful. I highly recommend Vann York Nissan. Even if they do not have what you are looking for on the lot, they will find it for you.
I had the worst experience with Vann York Paint & Body ever!! The lack of communication and follow through from the staff was inexcusable. I can guarantee that I will never do business with this company ever again. I’ve shared my utter frustration and experience with my insurance agent and he was quite apologetic and as appalled as I am and assured me that he will no longer recommend Vann York to future clients of his. I took my vehicle in on 3/27/17 for front end repairs. I was told the work would take 3 days and instead took TWO AND A HALF WEEKS!!!! I never received a phone call advising me of a status throughout the entire experience and was treated rudely every time I called to check on my vehicle. I strongly urge anyone considering Vann York Paint & Body for any kind of repairs to tell their insurance agent “NO” and refuse to subject themselves to this joke of a business. As I told the Body Shop Manager Jack Keeling, my experience was disrespectful, quite avoidable, completely ridiculous and Vann York would be wise to remember that the biggest impact you can have on a customer’s experience is proper customer service and adequate communication. Both of which I saw not a shred of from this company.
Will rip you off and scam you. Save your money. They do not give you straight answers and add in hidden fees. My transmission went out not even two weeks of having the truck, and next day after the trick was "fixed" the engine made a rattling nose and the engine blew.
I HAVE NEVER DONE BUSINESS WITH THIS COMPANY MYSELF PERSONALLY, BUT LISTENING TO A YOUNG MAN THAT CAME INTO OUR STORE TO TRY AND TRADE A VEHICLE HE HAD JUST PURCHASED THERE. I WOULD NEVER PURCHASE ANYTHING FROM THEM. I HAVE TRIED TO CALL THEM MANY TIMES IN THE LAST TWO DAYS AND HAVE LEFT MESSAGES AND HAVE GOTTEN NO RESPONSE FROM THEM. IT IS NOT A WAY TO RUN A BUSINESS OR TREAT THERE BUYING CUSTOMERS. LOOKS LIKE ALL THEY WANT IS YOUR MONEY AND THEN THEY ARE FINISHED WITH YOU.
"WORST EXPERIENCE EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!DO NOT BUY "So in March I purchased a Saturn Sky from this place. The day after I drove it off the lot my tire was flat the rim had rusted out and was allowing air in. I have to replace the rims and that tire. In April my brakes went out and the rotor how is this possible? Another event in April my insurance cards were sent in the mail as my renewal was scheduled, guess what? I didn't even have insurance on my new car????? the day I made the purchase when I asked about the the vin number and other particulars the salesperson said he had already talked to my insurance and I was good to go..... NOT ! I went back to the dealership and everyone treated me like "what's the big deal?" I tried calling the general manger and the owner not one return call. This car has caused me more money in 10 months than I spent on my 2000 Toyota Celica which I drove for over 10 years. thank God I still have it or I would be taking the bus. I am soooo disappointed in the way they have treated me and the fact that I now have a basically useless car. It looks good but it has one problem after the next. I have to have over $600 dollars worth of work done next weekend and that brings the grand total to $2500 in 10 months of repairing a lemon. I would NEVER recommend this dealership to my worst enemy. People ask me about this car everyday because it's a beautiful car and I am more than happy to share the whole pathetic story with them . Trust me I talk to a lot of people and I hope people know that you can and should have any car you are thinking about buying inspected by an independent party. MY BAD READ REVIEWS ON THIS PLACE
I have been dealing with King Motors's Tan for about 6 years now and not once have I ever had a single problem with their work on all of my cars! They are fast friendly and honest which is so hard to find in the automotive repair industry these specially these days!
I purchased a $23K truck from Parks Mazda on 9/12/14 and less than 3 wks later had a non-working truck with 2 blown head gaskets needing repair of $5,000. General Manager Jim Hodges said it was “just too bad” and "buyer beware." See reviews on cars.com and BBB.
Poor customer service very high rates