Great China Restaurant
110 E Fairfield Rd Ste 114, High Point, NC 27263
Be the first to add a photo!
Beyond Horrible!! On 10/2/2015, I ordered delivery for myself and my family from this place. It took a while to get through to the person on the phone, not because she was foreign, but because she was trying to give me "attitude!" But, my wife wanted "Chinese" for dinner and we're fairly new to the area and she was at work, so I figured I would deal with it this time and look for another restaurant some other time. So, I finally placed my order, the woman (who turned out to be the "Manager") told me that it would arrive in about a half an hour. An "hour" later the driver arrives to my door with our food. He acts like he didn't want to give me my food until I paid for it first (I'm a Black man, but he was Black as well!) However, I was not paying for it until I made sure they got the order correct! The driver then proceeds to tell me, "It's no use checking the order with me, you'll just have to call back to the store anyway." (Does "everyone" at this place have "attitude?") I reply, "You may be right, but if the order isn't right, I'm not paying for it, and I'm sending you back with it and we're ordering a Pizza!" So, after making sure the order was correct, I proceed to pay this guy. The order came to $18.65. I gave the driver a $20.00 bill. He gave me back $1.00 saying that he didn't have any more coin change. I say to him, "That's not "my" problem, you'll have to give me another dollar and eat the 15 cents for not being prepared." The driver then says, "F__K you!", turns and runs to his "broken down, black compact car", and drives off! In other words, I was just robbed by their delivery driver! So, I called the store to complain about what just happened, and the "Manager" proceeds to tell me that they were busy and "maybe" she'll send someone out to refund my money or she'll give me a credit on my next order. ON MY "NEXT" ORDER? So, she's assuming that I'm doing business with her again? I then ask her if she at all thinks what her delivery driver was "at all" wrong, or is this "normal business" practice for them? She then tells me that I must be "desperate" for my 85 cents! I says, "Ma'am, it's about principle, something none of you there seem to know anything about. I'll let the High Point PD explain it to you since you allow your drivers to rob your customers." So, the High Point Police officer actually had to go to the store to explain it to them. Later that evening, another employee showed up at my door to refund one dollar to me. Oh, and the food was not was not even worth all the fuss either!