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Diggs For Dogs Boarding Kennel

(1 Review)

1648 N Clodfelter Rd, High Point, NC 27265

(336) 882-3444

CLOSED NOW
Today: 4:00 pm - 6:30 pm
Tomorrow: 8:00 am - 10:00 am
8
YEARS
IN BUSINESS
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BBB Rating
A+
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Hours

Regular Hours

Categories
Pet Boarding & Kennels, Pet Services, Kennels, Pet Sitting & Exercising Services, Pet Grooming

COUPONS & DEALS

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Reviews

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Mallory S.

08/14/2017

Overall
Expertise
Facility
Service

I couldn't give zero stars or I would have. We have taken our dog Marigold to this facility for the past 2 years. We trusted them to keep her for doggy daycare, boarding while we were out of town and grooming services. The last time we took Marigold for doggy daycare and a bath and nail trim-she came home terrified and acting like a completely different dog with her tail tucked between her legs and a puncture wound on her side. She is normally happy-go-lucky and gets along with everyone and every other dog. She has never had an issue. When I called Diggs for Dogs to see what had happened I was told by the manager that when cutting her nails she had a "full-on panic attack." No one told me ANYTHING when I picked her up and the girl at the front desk wasn't even sure whether she had had her nails cut or not. We, of course, took her to the vet and they could tell she had been traumatized and were unsure of how exactly she received the puncture wound. I got in touch with the owner and while he was apologetic he could offer no explanation as to what happened and could only apologize for the complete lack of communication. He told me that he as going to take it upon himself to research and figure out exactly what happened to Marigold. I spoke with him over one week ago and have yet to hear back. I was not offered to financial reimbursement for her horrendous stay, vet bills, etc. Recently Marigold has growled and snapped at my 11 month old baby boy who she used to be completely tolerant of. We are beyond heartbroken about the entire situation and feel that this establishment needs more training in dealing with dogs and the public. Marigold will never return (obviously) and I urge you to think twice before sending a beloved member of your famil.

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