Cornerstone Health Care
1701 Westchester Dr, High Point, NC 27262
Phone: (336) 802-2145
Phone: (336) 802-2000
Phone: (336) 802-2219
Phone: (336) 802-2002
Phone: (336) 802-2016
TollFree: (888) 802-4366
Wheelchair Accessible: Yes
Parking: Lot, Free
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The doctor my wife sees at Cornerstone is first class and I would give her the highest rating possible. The reception staff needs to be retrained or replaced for the most part. One young woman in particular is rude and inefficient. If your are going to make people stand in one line, you should put up a sign saying so. Before the changeover you went to any open window. Now when you do that you stand there a few minutes until someone says you have to stand in one line and wait to be called by which time you have lost your place in line. Another issue, and perhaps most important is, what genius puts an urgent care clinic on the same floor with rheumatology. Rheumatology deals with auto immune diseases. Seems to me your opening yourselves up to a major lawsuit unless you supply sterile masks at check in to all the patients checking in for anything but the urgent care clinic.
My son had a constipation issue and they wouldn't and didn't care to try to figure out why. (he was only a month old and it went on till he was 6 months) I had a history of Febrile seizures and his Doctor assured me that it wouldn't be an issue! I should have researched but I took the doctor's word. The biggest mistake ever! We moved, switched Doctors, and the first visit they took care of his lazy bowel syndrome. I didn't think to bring up the seizures cause it was in his medical file...... 18 month shots he spikes a fever and has a seizure!
IF YOU WANT YOUR CHILDREN HEALTHY AND SAFE KEEP YOUR CHILDREN FAR FROM THIS PLACE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I went to the new doc in Archdale..WRONG. She was more concerned in getting everything into the d... computer than one me. Little to No eye contact. Stated I don't know much about firomyalgia & "I DON'T DO PAIN" Offered to call me when a new med came in, stated she would set up an appt. with a pain clinic for me...that has been 3 MONTHS AGO. No follow up. I filled out a very detailed survy with instructions to call me, with all my info and email. Never a follow up. I would like to keep with corner stone because of all the specialties, but MUST be someone who KNOWS something!!! Fibromyalgia is no fun, very painful, anyone know who I should go to for a doctor?
One of the worst experiences I have ever had at the Westchester location. Never saw an actual doctor but paid for it. I had a PA tell me what had already been confirmed by another doctor. For those of us who have no insurance you feel my pain, you expect to go to a doctor for answers. When you pay out of pocket to see a specialist, one should actually speak/see a SPECIALIST. She basically told me I needed to see another specialist and then FAILED to set that up as well. I left in more pain than when I arrived because of their unprofessionalism. I also requested a phone call before the end of the day to set up my own appointment because of the lack of information the facility gave; they FAILED to do this as well. People wonder why the healthcare system is so messed up; this facility is a classic example of the gigantic mess. I hope someone is having fun with the $300 I spent for nothing. I would have felt better if I would have burned the money instead of wasting my time.