Easter Sunday, Chicken parmesan came out naked, stark white, small handful of pasta. 2calls to restaurant for mgr - no reply. Server poured Tea over my cousins water. She admitted to doing that "all the time". 2 weeks now still no messages or calls from Austin's. ? Anybody?
I called last night to make reservations and was told manager would call me back. I called today and he tells me he already has a party for that day, I asked if he had my information and he said he was told and was to busy to call me back. That will be the last time I try to call and make reservations there. My party was going to be for 20 people at 7:30 and his other party was for 26 at 6:30, not sure why we couldn't fit in there also. I just didn't like the way the manager handled that.
The food is good and I do not use pork in their vegetables which makes it superb
I don't understand the bad reviews, I have eaten there frequently and their food and service is fine, and they have a GREAT Gluten Free bun for the burgers for a reasonable price. Will eat here again!
Great food - great service - great prices!!!
The strawberry and Gouda salad is wonderful!!
dont eat at hams especially if you have a problem with the food. 6 of us ate there and the food was as cold as the beer was. little short female manager came to the table and touched the food and said it was very cold. hams still billed us for the food. called the next day to talk with another manager about a complaint and they were too busy to talk with me. called again and asked to speak to the general manager and they were too busy to talk with me about a complaint. called the corporate office and they said they would have someone call for sure, as of a week later no one has called. spend your money at a good place to eat, lots of good ones that have much much better customer service and will make things right if its isnt good the first time. i will tell all my friends about hams and hope they will heed my warning of the place.