I have been going here for 8 years and I have had a wonderful experience every time. Friendly service.
I should have left within 2 seconds after the stylist noticed me and told me to come on. I knew right then something wasnt right. I didn't enjoy any of my experience at this place. I don't like that she was talking what she'd do to a bird if it landed on her head, even though she was chattering on about it with another stylist who had an experience at the zoo with birds and having them come to her with her holding nectar water for them.. I didn't care for the manner of scissor wielding in front of my face as she seemed a little too fast and careless. My hair was uneven on one side but i decided not to go back to let her adjust it. I won't go back.
Its amazing and they do all types of hair deff suggest this shop... Love the people and the way they are.
Best salon in the area! All the stylist are great !
I went to "Hair It Is" hoping to achieve the look that I wished for; I even brought a picture of the models hair that I wanted. They gave anything but what I wanted. I've tried to tell the hairdressers that my hair looks nothing like the models. They simply said if I don't like it I can go to another salon and fix it. When I asked if they can fix it or simply refund me 50% back they said no and was going to charge me if they have to fix it. I have never dealt with such rude people in my life. The hairdressers were tag teaming me saying how they gave me the exact look that I wanted. They even said it looks exactly like the models hair when I ask them to be honest with me. I wasted $125 on something I did not ask for. From my experience with them I cannot call them professionals due to the way they treated me, rolled their eyes, had each others back when they can clearly see that my hair is nothing that I asked of. I asked if they have policies or rules or a satisfaction policy/refund but the hairdresser said no. I have never met a business that don t have any policy or rules. I will never go back to "Hair It Is" and I do not recommend their services.
Don't bother!Unfriendly and lousy at their job. There is always someone in the back smoking because that is all I smelled when getting my hair cut. Only thing to say here is you get the least amount of service available and a bad haircut!