I was a customer many years when Frank's business was located on 49th St. Due to his assistant's unprofessional, immature, and petty comments, this location has lost our business. It is clear this business needs to brush up on common courtesy and manners. I am pretty sure that 80% of these positive comments are posted by the owner and his staff, their friends/ family/ and acquaintances. Any time a customer posts a negative comment, the assistant attacks the customer. Newsflash, we are paying you for your fish, water, supplies, etc. So, as a baby boomer, I have to ask myself, what is wrong with this generation?
I purchased a gold tegu from them for 70$ at a reptile expo with some birth defects in the spine and tail. He was also covered in warts. I didn't notice till I got home and took a better look at the reptile. When I called to ask for some of my money back, because I clearly paid too much, they refused. Don't buy reptiles from them.
Neptune's Aquariums has Great prices, great selection and awesome customer service, new corals and fish come in every week.
My one and only Reef Shop, best customer service, great products and always changing inventory on corals and fish.
Hands down the nicest fish store in town. A lot of cool corals and fish. Excited to finally have a gem like this around.
This place is super nice/clean and always has a large inventory, staff is very knowledgeable.Love their loyalty program, keeps me coming back over and over.
Simply the best Reef store in Hialeah, great prices, always new corals, saltwater fish and a staff that's very knowledgeable.
Hermosos corales, peces y mascotas exoticas, me brindaron una aseroria impecable, mi hija esta feliz con su nuevo acuario, los recomendare por su sentido de responsabilidad y puntualidad, muchas gracias.
Hooked on fish and coral, the best place for sea fishes, corals and aquariums I've been. Yesterday, the finished the installation of my aquarium and everything is in great shape. I thank you for the work you made and the quality of the products.
I recommend this amazing company, they have an excellent service and the animals are healthy and strong. They solve all my questions and concerns. I finally made my dream of have a sea aquarium with some beautiful fishes.