Very nice rooms , , way better than any of the other "transient" weekly rooms, for about the same price. Maybe $10 a week more, but with cable, internet that actually works, security, pool and cleaning service that actually works - and supplies toiletries. Though the web site lies about the price, it's $285 week, not $240, but WELL worth the extra few bucks a week.
9102 Burnet RdAustin, TX 78758
From Business: Ideally located with easy access to U.S. Highway 183, Interstate 35, and Loops 1 and 360, the Econo Lodge near The Domain - The Arboretumhotel in Austin, TX is near popular attractions, including: University of Texas at Austin, Austin-Bergstrom International Airport, Frank Center Erwin multipurpose venue, Austin Convention…
10201 Stonelake BlvdAustin, TX 78759
From Business: IHG Rewards Club Members: Get better savings with YOUR RATE. Book hotels direct at staybridgesuites.com for our lowest rates. You won't find these anywhere else. Staybridge Suites is near Austin Arboretum. The Staybridge Suites® Austin Arboretum hotel offers convenient access to Mopac and downtown Austin, as well as an app…
9701 Stonelake BlvdAustin, TX 78759
From Business: IHG Rewards Club Members: Get better savings with YOUR RATE. Book hotels direct at candlewoodsuites.com for our lowest rates. You won't find these anywhere else. Choose Value and Location for Your Next Extended Stay in Northwest Austin. Situated in the suburbs of North Austin, the Candlewood Suites® Austin Arboretum - Nort…
10711 Research BlvdAustin, TX 78759
From Business: IHG Rewards Club Members: Get better savings with YOUR RATE. Book hotels direct at holidayinnexpress.com for our lowest rates. You won't find these anywhere else. Located just 11 miles from downtown Austin and the University of Texas, the Holiday Inn Express Arboretum Area is your best choice in Austin. You'll find the thi…
Very pleased with the value of this hotel. Has everything the traveler needs you just have to have good enough sense to ask for it. A terrific value. Location is perfect for activities downtown or in the outlying outposts. Staff was always friendly. Zero complaints. Will stay there again f…
9100 Waterford Centre BlvdAustin, TX 78758
From Business: Property Location Located in Austin, Extended Stay America Austin - Arboretum - South is convenient to North Cross Mall and Norris Conference Centers. This hotel is within close proximity of The Domain and St. David's North Austin Medical Center.Rooms Make yourself at home in one of the 124 air-conditioned rooms featuring …
Worst hotel I have stayed in. Rude customer service when I arrived, rooms AC does not work, water pressure is horrible, loud noises all night. Call the front desk because I needed extra items for my room called multiple times and they say " We will have it delivered" and nothing comes.
Has to be the worst motel ever wifi hacked to death same password for seven months third world rooms things go missing nothing works
We had an extended stay. Office and Maintenance Staff very helpful and gracious. Housekeeping Staff lacked English speaking skills so it was difficult to communicate need of towels and toilet paper. Dryer broke during stay, difficult to share one dryer with numerous people trying to do laundry. Pet friendly, excellent amount of green space to take dog for walk around hotel perimeter. Plenty of parking. Surprised with the amount of hotel guests who smoked. At times, motel room smelled of cigarette smoke. It is a nonsmoking motel. Wifi caused laptop to work slow, kept losing connection. Would stay again, highly recommend the motel. If any concerns during a stay, don't hesitate to speak to the office, they wanted to make our stay comfortable.
Arrived at 4:30, hotel was pretty empty. Got the two keys and hauled everything up to the 4th floor, keys wouldn't work. Back down to get new keys, back up with a different key for another room, plus originals. None worked. Waited almost 45 minutes to get into a room. First thing into the room, there's hair all over the bathroom floor. Turned the fridge up to get cold and left for dinner, came back and fridge didn't work. Called the office and they acted as if I didn't know how to work it. She offered to put my food in the fridge somewhere downstairs...no thanks. Check out the next morning and the bill was $60 more than what it was booked for online. Not impressed. Not to mention the elevator smelled like the motor was burning up and the door to the laundry chute was wide open and big enough for a child to crawl in and fall 4 floors down. Shut the chute and the door. Will not stay here again.
My mother n law paid for me and my husband a room here for a week so her name was over the room they asked for me and my husband and his mother I.d. and made copies and attached it to a card. Which required all signatures. When we got in the room it was extremely hot. The a.c was not blowing air. My husband fixed it where it was blowing air. The back board on the wall was hanging off the wall that, he couldn't fixed and not to mention the roaches. Oh an when I sat on the bed it felt like I was sitting on concrete. I wanted a new room. They told me I couldn't get new room. So we settled for that room. The next mourning. Maid service came barging in are room asking if we checking out. We said no they closed the door back and barges in and asked if we want them to clean the room. By this time I was irrated because me and my husband was still in bed. I told them I will clean the room let me get dress I will give them the towels. So I did that. And asked for clean towels they sighn this paper and they will bring towels.i didn't see them got the whole day I went to the office and she said maids went home. And I will have to basically Chase them. I seek towels got three days. Finally I was Fed up so I called the front deso before I could even speak a voice started screaming at me behind the phone saying if you sign the paper you get no service and the phone hung up. I called back and the lady named Pamela picked up the phone again. And I asked her did she hang up on me. She said no it hung up itself. So at that moment I was through talking. So basically the room service basically lies to me about the towels. They has me sign a paper which they sighned under my signature no service. So I spoke to my mother n law and she went to speak to one of the people. And supposedly the same lady I spoke too wrote under my husband name constant traffiking in and out the room. This was the final straw. The room was horrible I didn't press the issue I went without towels before I actually complained to the front desk know there lying on me because a issue bout towels. The next mourning my husband and I went to the front desk and the same lady Pam was there. Asked why they was treating so horribly she started screaming at him my husband recognized has some tattoos on her that was part of a racist group and screamed racist slurs at him one of them was porch monkey. Then she called the police. I asked the other lady why are the police and she said just leave the office. If you not on the room card I will be asked to leave. I had no problem with that because obviously me and my husband are on the card. The police arrived and sa is Pam was wrong what she said and asked the employees can we get back in our room. The lady said let me see there card she pulls it out and me and husband signature was still there but our I.d's wasnt. My mother n law left work early. To see why the police was called on her son. She asked our I.d's was and they brought new card with no signature. And her I.d stapled to the front. We spoke to man behind the desk regarding the copy of me and my husbands copy of our I.d and he said it was never there. And he said of we font like there service them leave. We did just that we spent 325.00 27th this hotel they have bad customer service. Tampering with paperwork. And loose your copies of I.d. I'm warning you not to get a room here. I only wish I looked at the reviews before I checked in to this hotel.
It's not quite as filthy and disgusting as it once was before the management change. There seems to be a quiet type of malaise that looms over the property. While it still suffers from bugs and roaches, some units are MUCH better than others. Police still show up there on the weekends due to some domestic problems but no one has been seriously injured since I've been a tenant for 2 years.
across from st edwards university. this place is if you have no choice. if you like location. do it. ifvyou hate cigarette smoke walls and roaches on bed. dont. there used to be prostitutes around, but the roaches ate them up.
Been here 3 nights have 4 more nights to say. It's in a easy to find location close to a lot of things to do. For family's, business trips etc. I'm frm pa 1st time in Austin will be back every year .
Nice, clean, very quiet place, with very friendly staff and a pretty good breakfast. The assistant manager Gloria is truly an asset to the hotel, very friendly, professional, and quick to resolve any problems or issues, and very knowledgeable of the Austin/Pflugerville area. Like the spacial arrangement of the beds and flat screen TV. My only complaint was that it was hard to find the turn-off from I-35 at night when I first tried to find the place. Will definitely stay here again.