- Volkswagen (VW)
We meet all of your car care needs!
- General Info
- A+ Rating Better Business Bureau Accredited Business. Member of the Donaldson Hermitage Exchange Club and the Two Rivers Baptist Church.
- Email Business
- BBB Rating
- Computer diagnostics, Suspension, Timing Belts, Brake Service, Check engine lights, AC Repair, Tune-ups, Exhaust, Oil Change, Complete Auto Care.
- Payment method
- check, amex, discover, visa, mastercard, cash
- Free Parking,Free Coffee,FREE Wi-Fi,Waiting Area
2016 BBB Torch Award
2016 BBB Torch Award Nominee
- Better Business Bureau,Chamber Of Commerce
- Other Information
Services: Computer diagnostics, Suspension, Timing Belts, Brake Service, Check engine lights, AC Repair, Tune-ups, Exhaust, Oil Change, Complete Auto Care
Appointment Needed: No
Brands Serviced: All
Recently we found an Audi for sale in the Hermitage area and needed it to be inspected before we purchased it. Hermitage Hills Auto Repair was near so we called them. Even though we didn't have an appointment Brad worked us in that day. He inspected this car from front to rear and told us all we needed to know. I was so impressed with his knowledge and honesty that we brought our own cars in for maintenance.
Do not go here. Their service and communication skills are terrible. I knew more about my truck then they did. Very frustrating when you pay someone to be the expert and they aren't. They jerry-rigged my truck with a zip tie on the carburetor choke instead of communicating the problem to me and fixing it correctly.
Brad and his team are great! Having a high mileage car and truck they are always good to give me options to help keep me on the road. Brad's shop stands behind there work. Once a replacement part failed and they made it right with on more cost to me no questions asked. Very trustworthy!
Excellent customer service!! I have been using this shop for 12 plus years. They always provide great customer service. We use them to service our fleet of vehicles. I would refer Brad and his team to anyone. This shop will shoot you straight. Also, they have great prices to boot. No one can match their prices, great service and reputation in the community. Give this shop a try and you will not be disappointed.
ARCpoint Labs of Nashville
If you ever have a problem with your car, I highly recommend Hermitage Hills Brake and Auto. My husband and I have both used Brad & Rhonda Prevatt and their team on several occasions. They always provide the most exceptional customer service and they are extremely affordable. Their willingness to work with you stands far above the other repair shops in the area. My car had some major issues just 2 days prior to a family vacation to FL. Brad and his team had my car ready to go the day before we were scheduled to leave. I had no worries about the repair because Hermitage Hills Brake went over every detail about the repair and explained front start to finish.
I wish I would have known about Hermitage Hills Brake and Auto a while back. I spent $260.00 at a local Ford dealership when Hermitatge Hills would have charged $105.00 for the same repair! So again, they are highly recommended in my book! :)
Phone: (615) 885-4475
Address: 4014 Lebanon Pike, Hermitage, TN 37076
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