STAY AWAY FROM THIS PLACE, THEY RIP YOU OFF!!! ALL THEIR CARS ARE JUNK AND THEY WON’T BOTHER TO ANSWER YOUR CALL IF YOUR CAR BREAKS DOWN THE NEXT DAY
I purchased an SUV from Car Solutions in Hermitage. Within 10 days of driving it off the lot, the transmission failed. I called Anthony the salesman and let him know. He said "Oh, that's too soon", and he said he'd schedule an appointment with their mechanic. A week went by with no transportation for my handicapped son and his wheelchair. I called back. Anthony told me their mechanic is very busy and he'll call when they can get me in. I took it to a reputable transmission service who evaluated it and informed me that I'll need a new transmission. I called Anthony back to say I was having the transmission replaced myself, but would expect them to pay for at least part of the $1800 repair. Anthony said " Oh, you're going that route. Well, it is what it is. I'm sure Eugene (owner) will give you something to help you out. They've done it for other customers ". I brought in my invoice for the transmission. Anthony faxed it to Eugene. Weeks passed with me calling nearly every day. Anthony said eventually that a check was sent to me in the mail by Eugene's wife Jill, and that it came back to her in the mail. He said he would just pick up the check and bring it to work so I could pick it up. I called Monday and asked if he had it. He apologized saying there is no check; just an apology letter. I said " But you have given partial payments to other customers in the same situations. " He responded, " I know, but they are the owners". Then he preceded to try to get some sort of sympathy from me because the owners are having marital problems. That's none of my business. Bottom line is that Car Solutions ripped me off and lied to me through the whole ordeal. They are, in my opinion, heartless hypocritical liars who claim to be good Christians. Avoid this business at all costs. Look at the 'F' they received from the BBB, and read Yelp and other reviews.
I paid $2350.00 for a car that broke down 6days later transmission and wiring problems and inspection wont pass they don't feel obligated or even trying to help they are liars and they sell junk there in new castle and Hermitage PA
I want to say my visit to the hermitage store was outstanding do to Jason Exline and his professional attitude, he takes the time to listen and will go above and beyond to make sure you are satisfied. Great cars and a Great person to work with Jason Exline you cant go wrong.