Very bad bank to deal with. Extremely rude staff. Staff tries to bully customers. Fail to attempt to amicably settle differences. I would strongly recommend that you discontinue banking with this bank. Find a good credit union.
4605 Post Oak Place DrHouston, TX 77027
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101 Emmett StHermitage, PA 16148
Had this bank for the past 7 years. But just recently I have been having major problems with them and am looking to switch banks. Several times now my debit card has gotten declined when there's definitely well over enough money in my account. The first time this happened, I went straight back to the bank and talked with someone face to face. She clicked something in the computer and blamed it on their system. Well this has happened too many times for me. The last time it happened, which was last week, I called and told them how tired I was of this happening. The woman was completely rude to me and couldn't give me an explanation to why this happens. She also had no sympathy for the embarrassment I keep enduring when my card continuously keeps declining in public when there's a large amount in my account. I wouldn't recommend then unless you like getting humiliated in public.
Ty to Mary and Jon for everything cyndi Haywood