Horrible! This sorry excuse for a person was incredibly rude, RUINED my dress. Her sew job was sloppy and she used black thread and hooks on a stark white dress. When I politely asked her to fix it or if I could have my money back, she was rude and declined. She eventually told me i could have a refund but that she couldn't give me my money back until Monday. I went back in and she asked if brought the dress. I told her no. She said that if I wanted a refund she wanted her "work back". She wanted her hooks and thread back. I offered to have the new seamstress I hired to fix her work to save them, but she said that wouldn't work. My only assumption is that she wanted dress back so she could ruin it even more. I'm livid.
138 Joslin Hill RdFrankfort, NY 13340
From Business: Here at Alterations at Barb's & Custom Sewing, we've been serving the Greater Utica and the surrounding areas since 2003. If your suit jacket, shirt, or dress pan…