Once Upon A Child Richmond - West End
9127 W Broad St, Henrico, VA 23294
Fax: (804) 346-5224
Parking: Lot, Private
Bike Parking: Yes
Wheelchair Accessible: Yes
Price Range : Below Average
Specialties: Kids, Bottoms, Shoes, Infants
Pets Allowed: No
No coupons available
This store is so wonderfully organized!!! I love the fact that I can go in there and quickly find what I'm looking for. I absolutely love that not only do they put the clothes in a color order but they organize it from tanks, short sleeve etc.
The staff is so nice and very attentive!!! The whole atmosphere in the store has changed since the new owners purchased it. My niece absolutely loves the new book nook, what a WONDERFUL idea for the kids. This store has so much to offer!! They also buy back your unwanted infant, toddler, and youth items. I would recommend this store to anyone!!!
06/24/2010Provided by Citysearch -
I had a similar experience to some other reviewers. I brought in a bunch of gently used, and only worn once, baby clothes. They took back like 5 items and sent me home with the rest saying some were not seasonal to what they were buying right now, and others had stains, or tears. After I got home and inspected each piece of what they were buying for that season, I found only a couple items out of 20 that actually had stains or tears. The rest of the items were in perfectly good condition, as good or better than some clothes items I've bought from them.
Also, the black lady who was doing the transaction with me was pretty rude. She obviously hasn't a care in the world whether you come back and shop in that store again.
Why isn't management on top of this? I don't appreciate being treated like I'm not even welcome in there.