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Once Upon A Child Richmond - West End

(2 Reviews)

9127 W Broad St, Henrico, VA 23294

(804) 346-5552

CLOSED NOW
Today: 9:30 am - 8:00 pm
Tomorrow: 9:30 am - 8:00 pm
23
YEARS
IN BUSINESS
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KIDS STUFF WITH PREVIOUS EXPERIENCE

Hours

Regular Hours

Extra Phones

Fax: (804) 346-5224

Services/Products
Clothing
Payment method
visa, mastercard
Location
T J Maxx Shopping Ctr
Amenities
Location Sells Gift Cards
Other Email

Categories
Thrift Shops, Consignment Service, Children & Infants Clothing, Resale Shops, Second Hand Dealers, Baby Accessories, Furnishings & Services, Children's Furniture, Maternity Clothes
Other Information

Parking: Lot, Private

Bike Parking: Yes

Wheelchair Accessible: Yes

Price Range : Below Average

Specialties: Kids, Bottoms, Shoes, Infants

Pets Allowed: No

COUPONS & DEALS

No coupons available

Reviews

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Kayla H.

01/29/2017

Overall
Selection
Service

This store is so wonderfully organized!!! I love the fact that I can go in there and quickly find what I'm looking for. I absolutely love that not only do they put the clothes in a color order but they organize it from tanks, short sleeve etc.
The staff is so nice and very attentive!!! The whole atmosphere in the store has changed since the new owners purchased it. My niece absolutely loves the new book nook, what a WONDERFUL idea for the kids. This store has so much to offer!! They also buy back your unwanted infant, toddler, and youth items. I would recommend this store to anyone!!!

lady8506

06/24/2010

Provided by Citysearch - 
Overall
Bad Experience

I had a similar experience to some other reviewers. I brought in a bunch of gently used, and only worn once, baby clothes. They took back like 5 items and sent me home with the rest saying some were not seasonal to what they were buying right now, and others had stains, or tears. After I got home and inspected each piece of what they were buying for that season, I found only a couple items out of 20 that actually had stains or tears. The rest of the items were in perfectly good condition, as good or better than some clothes items I've bought from them.
Also, the black lady who was doing the transaction with me was pretty rude. She obviously hasn't a care in the world whether you come back and shop in that store again.

Why isn't management on top of this? I don't appreciate being treated like I'm not even welcome in there.

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