2500 Gayton Centre Dr, Henrico, VA 23238
Always have loved this place since I was a kid. Tonight kinda changed it for me, last time I ordered my pizza it came 20 min late and cold so I called to let them know and was told the next time I order I would receive a free lg pizza. They had no record of that tonight, I order the same 1lg EXTRA cheese and 1 lg pep pizza and they honored the 1 free pizza but brought me lg REGULAR cheese and 1 lg pep pizza. I guess I'm just frustrated because I expected them to fix this problem but instead they just pissed me off!!!
Ordered online, When I showed up to pick up the order Items were missing no one apploigised or seemed to really care. All this would not bring me to write up a negative review if the food had of been good. My order 12 chicken wings (special reqs. section filled out to extra crispy/extra cooked) 2 meatball subs w/ double cheese 1 turkey sub What I got... 10 soggy chiken wings (told they just changed it to 10 instead of 12) 1 meatball sub without double cheese and the turkey sub with brown lettuce and two tiny soggy tomatoes. Oh yes and It all tasted like it came out of a frezzer and put into a microwave. By far the worst pizza/sub establishment I have ever been to! Excuse me while I throw the bit I did eat up!
04/06/2008Provided by Citysearch -
Chanello's is an excellent choice for takeout or delivery... far better than the competition. I recommend the large 1-topping special with meatball. Very tasty. They just raised the prices, but they are still reasonable. Another bonus - it is one of the few restaurants in Richmond that stay open late - 2am on weekends! Even in the wee hours of the morning, I have found the staff to be courteous and professional.