My experience was GREAT, Sam was the Enterprise Representative/Manager that helped me, and he was great, was very informative about my rental, and did a swift job to get us in and out in a very timely & prompt fashion. I will definitely go there again and recommend them to anyone!!! =)
The experience was less than pleasant. Your staff was very courteous unfortunately the vehicles provided were damaged, dirty and had stains.This is not how company presents a vehicle to a customer.The first vehicle I received was literally disgusting. Soda stains on the carpets all up on the door. Knobs were missing, carpets were dirty and the cabin had a bad smell. The exterior of the vehicle was damaged.Apparently your staff doesn't know how to present a vehicle to a customer. A blind person could have provided a cleaner vehicle.The second vehicle had no missing knobs and no soda stains. Unfortunately it was dirty!!! Carpets had loads of sands in the front and rear. It looked as if someone just returned it coming from the beach. Also, the vehicle was nearly on empty. I'm not really sure how the staff is trained on what is acceptable when providing a customer with a car but this is unacceptable. If I had more time your staff would have ended up bringing me a car that was clean and acceptable even if it took every vehicle on the lot.
My experience at fountain square is always great . Mgr sam is always pleasant and calls me by name when I walk in the door and I trust his service . I hve been going there for years and will continue I give them highest rating
The service that I have received have been superb each time I needed to rent a car. The office staff is very efficient and effective in getting you in and out to a car.
I have rented from this location twice in the past two months. Both times I had them pick me up and drop me back off - what a wonderful experience. I have only had 100% positive, easy experiences renting from Enterprise. They always have the car I want, always look for ways to save me money, and the employees are always nice and friendly.
This Enterprise has provided me with excellent service, they take pride in serving there customers needs. I've been out of a vehicle due to car accident and whenever I need a vehicle they come through for me and provide me a clean comfortable fit care to my personal needs and money. I love the guys at Enterprise. Compassionate and Loyal is what I can say about them.
Rented a vehicle last week, and to say the least....the staff @ Rent A Wreck are such nice people. I would recommend this rental car company to anyone that I know. They do not add more charges at the end of the rental. I have experienced other car rental places, at the end of the rental all of your deposit is used up and you don't know why. Like the sign at Rent A Wreck says "Don't Let the Name Fool You". Give them a try and they are locally owned.