Extremely rude notary. Will never do business with them again. Ups is much better than this place!!!
Horrible experience. I needed to send a money order on a Friday afternoon to be signed for by the following Tuesday. The lady at the counter said they didn't sell them but if I hurried to Kroger next door and bought one she could get it to the post office for me. I raced to Kroger, gut it and ran back. Her daughter apparently works there too and the daughter was assisting me in filling everything out. The mom (original woman at counter) comes over and tells me I can save "a lot" of money by ground shipping it UPS instead of having it go USPS. I said, "are you sure?" She said, "Oh yes, shipping it UPS will save you lots of money. It's much less expensive than sending it through the Post Office. I know because we do this all the time". So I say, okay. She tears up the postal service stuff and starts entering the UPS shipment into the computer. She then tells me it is 14 bucks. I said 14 bucks?? That isn't cheaper than the Post Office. She said, "Well yes it is because we charge a surcharge for using the post office forms". I said, "I get that but I want to know what it costs to send it through the Post Office with your surcharge included". She said, $10. Excuse me??? I said, "Well then, the Post Office is $4 cheaper, I would rather go that route". She smugly smiles at me and says, "Well now there is no time to do it over, because I need to leave for the post office right now.. so if we do that your shipment wont go out till Monday and it might not get there in time". I was ticked but had no choice but to pay the more expensive option which she knew was more expensive when she lied and approached me to send it UPS instead and "save money". AND she didn't even "leave right away for the post office". She stood around helping her daughter finish up my order and collect my $14. I will never ever ever go back there and will be sure to tell everyone I know that Pony Mailbox is right down the road and their employees actually provide good customer service.
It seems like every time I go to the UPS store in Hendersonville I learn something new. I had a unique request. I study medical textbooks on a weekly basis and they are thousands of pages. In 2011 its frustrating to still be slumped over a text book when they don't offer the ebook or kindle version. Now I've learned that the UPS store in Hendersonville will take your book and fully scan it ready for your tablet, kindle, iphone or ipad!!!! It's made referencing texts a breeze and they email you the book almost immediately. The UPS store does it again. Thank You!