273 W Main St, Hendersonville, TN 37075
Fax Number: (615) 824-8472
Better Business Bureau
Overall, I struggled a bit to leave this review. I had a good experience with the window installers, and decided to have our roof done as well. We had several less expensive estimates, but ultimately decided to go with Mr. Goodroof because I'm very particular and pay attention to the details. We ended up going with a metal roof and I'm highly disappointed with the results.
I've spent hours going through my yard picking up nails, fixing the gutters, cleaning out old roofing from the gutters, repositioning the gutters, repainting the trim they tour off, as well as many other small details.
I also specifically asked for our attic fan to not be thrown away, and it seems thats the case because I can't find it anywhere.
For those of you who are looking for a new roof, some advise I will give you about this company is to speak to foreman up front, and take off from work so you can supervise the work. I did not take off because I trusted that this company would take care of the details, and that wasn't the case. We ended up spending almost $14k with this company, cash, and I wish I could say I'm happy with the results and our investment.
Although every effort has been made to satisfy this customer, we regret we have been unable to do so. Receiving this - our first and only negative review - is something we take very seriously and we appreciate this feedback.